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VEVOR - Abridor automático de portones corredizos de 620 kg con 2 controles remotos, kit de herrajes para seguridad, velocidad de movimiento de 13 m/min, motor eléctrico para portón corredizo de entrada

Reseñas de clientes para VEVOR - Abridor automático de portones corredizos de 620 kg con 2 controles remotos, kit de herrajes para seguridad, velocidad de movimiento de 13 m/min, motor eléctrico para portón corredizo de entrada

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Scott Baseel Scott Baseel
Mr.
Easy enough to set up if you are handy. Gears wear out fast as there are no bearings used on them. There are no replacement parts available so I had to get a refund and replace it completely.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Armando Luevano Armando Luevano
Owner
Good motor but came with no emergency keys for release handle I call customer service never returned my call or text message I been a good customer I don't deserve this my customer was not happy about it.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Scotty Scotty
Slidiing gate opener
Easy to install, bushings on gears wore out and quit working in 6 months. No repair parts available, waiting on a refund.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Enrique Castillo Enrique Castillo
Already issues
I bought this less than a year ago and it already stopped working. Motor works but the computer that get the signal stopped working. I replaced the batteries in both key fobs and it just doesn't work any more.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Krishnarine Singh Krishnarine Singh
Home owner
Installed brand new from box, gate opening magnet circuit worked fine gate sto but closing magnet circuit doesn't work, tried to contact vevor but cannot submit warranty, no help.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joseph Levesque Joseph Levesque
Beware
Beware, cheap product . Product arrived missing the clutch keys and chain links. Took another three weeks to receive the missing items. Opener only works intermittently. I did purchase an extended warranty, but what does it matter if it doesn't work out of the box and they are out of China. Everything is automated. CHEAP PRODUCT WITH VERY SLOW SERVICE.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike wheeler Mike wheeler
Big deal
Yes the product is inexpensive that doesn’t mean it’s going to be a good quality. I have yet to have them take care of me under warranty or the Gate opener malfunction. And also I bought the pipe threader and broke the 2 1/4 inch thread chaser. They can’t seem to find the purchase order that I bought this. So far they’re batting 100 by not stepping up and taking care of the customer. So far on the gate opener they’ve had me disassemble it and diagnose it and they still need more information although it’s unoperational. So anyway if you don’t want to use a warranty and take a chance. I will buy my products from now on through HarborFreight who has a no hassle exchange policy. And even Teemu as a very good return policy I’m sure they’re all the same China product in a different box. The only reason I give this any stars at all is because that’s the only way you can submit a review. I always consider 1 star a zero star
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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