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Horno asador eléctrico VEVOR, 24 cuartos de galón, para pavo, con tapa autohumectante, 1450 W, con función de descongelar y mantener caliente, temperatura ajustable, bandeja y rejilla extraíbles, apto para pavos de hasta 12.7 kg (28 libras), negro

Reseñas de clientes para Horno asador eléctrico VEVOR, 24 cuartos de galón, para pavo, con tapa autohumectante, 1450 W, con función de descongelar y mantener caliente, temperatura ajustable, bandeja y rejilla extraíbles, apto para pavos de hasta 12.7 kg (28 libras), negro

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Principle Principle
President
26QT plata
The thermostat is not accurate. If it wasn’t so much hassle, I would return it but I guess we will learn how to cook with it. It seems like you turn it on 350 and it’s on maximum heat. 200 is not 200°.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mnokleby@leestkd.com mnokleby@leestkd.com
Horse crap service
Horse shit service, I waited and waited and waited after chatting with customer support which is horse shit as well, 2 weeks after ordering, product still hadn't shipped and they told me it was because I ordered 2 and it was freight size because of that and it could take longer. Label was created but never sent out. I cancelled the order and got refund. Give a God damn number for people to call and speak with someone, I don't have time to sit and wait for you to take 30 minutes to respond to each message after chat started
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hugh Hugh
Poor Quality
26QT plata
I have had this for a little over a year and after the third time using it the plastic on the inside of the lid started to melt, bubble and flake and ended up in my food. The coating on the metal also has been flaking off regularly into my food. For its purpose, this is a great product, unfortunately the quality is not the best so prepare to find bits of plastic and flaking metal in your food.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jo Jo
Kg
20QT negro
Just received, I cooked 2 large hams in a 20 quart. Worked well. It is not very heavy, quite tinny and beware, gets super hot on the outside.
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Angela Angela
Not the quality I expected
24QT plata
I am not impressed with the inner pot for this roaster. After the first use it lost its shine and is hard to clean. It also holds the smell from previously cooked foods. I waited a couple of months to purchase, and now I see it's also $20+ cheaper.
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Respuesta de Servicio al Cliente: Hello, regarding your product issues, our after-sales team is currently handling them. The work order ID for your email is 1732134912276. Please rest assured that our after-sales team will definitely provide you with a satisfactory solution. If you have any questions, please feel free to contact us. Thank you for your understanding and support.
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Tyson Tyson
Food burns to side
22QT Blanco
Heating elements along side cause food to burn on. Heat very uneven. Built light but fraction of cost if brand name. I threw mine in the garbage.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jon Jon
shipping
never got it.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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John John
Customer
22QT plata
Never received!!! the delivery company never ever tried to deliver
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Butch Butch
No product
22QT plata
after a month of online prodding and attempts, the product never arrived. Finally gave up and requested a refund which was received within a few days. So the refund process went well, but the overall order and delivery was a complete failure. Glad the refund service works well.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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