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Máquina de hielo comercial VEVOR, 36 kg/24 h con capacidad de almacenamiento de 5,9 kg, de sobremesa/independiente/bajo mostrador, fabricada en acero inoxidable con pantalla LED y autolimpieza, ideal para el hogar, bares y restaurantes.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 36 kg/24 h con capacidad de almacenamiento de 5,9 kg, de sobremesa/independiente/bajo mostrador, fabricada en acero inoxidable con pantalla LED y autolimpieza, ideal para el hogar, bares y restaurantes.

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Dirk Wolff Dirk Wolff
Undicht
Nach Erhalt mit voller freunde die Maschine ausgepackt und aufgebaut. Leider am nächsten Tag festgestellt das die halbe Küche Unterwasser steht weil in der Maschine eine Verbindung undicht war. Von der Bedienung einfach und sie arbeitet wirklich flott
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coppercanyonplumbing coppercanyonplumbing
capacity's not as advertised
works well. not as advertised. it only holds 10 lbs and produces 30lbs per day
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Cody Cody
Makes ice but…
Makes ice but… 3
Makes ice very well but as the ice in the bin builds. The new ice gets hung up on the discharge flap and it causes an error. With the error on the display it stops making ice. It needs to be babysat and ice broken up or it stops making. Makes about 15lbs of ice before it starts to act up. No where near the 30lb capacity they advertise. I have sent videos and pictures of what is happen and VEVOR says that it is operating normally. It needs a bigger storage bin to truely make 30lbs of ice unattended.
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d_*** d_***
Notice
Dommage ! Notice en anglais difficile à comprendre !!!
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mike Groff Mike Groff
Vevor ice maker
I expected the unit to continue to chill the ice! Seems to not stay cold inside ice box and is continuously melting and remaking ice
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Chris Chris
About half the machine the specs claim.
The machine came with almost everything you need, I had to spend five bucks at the local hardware store to get the water supply to it. I really like the user interface, and the design of the machine. Machine looks like all the things that could fail are probably pretty easy to replace if the parts are available. The main downside is that it can only store about 10 lb of ice before it stops. Making more. If you're watching it all the time, you could probably double that shuffling the ice around to fool the sensor that tells the machine that the bin is full. In a space kept at 75° f. It can produce about 3 lb an hour. You can't beat the price, and I expected the specifications to be a little inflated, so overall I'm pretty happy with it. I'm feeding it water through the Coca-Cola filter system, so hopefully it'll have some longevity, but it's too early to tell.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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keith koeffler keith koeffler
Not the best
Works ok ice comes off on a block have to break up the ice. Tend adjusting time didn't help. When bin full keeps making ice only stops is the block of cubes sit on the flap. Don't think I would buy this again.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Troy boy Troy boy
Zero cooling
The ice machine itself works great and the price is really good! My only complaint is t is that it has zero cooling and the ice melts at a good rate. Which isn’t a huge deal per it makes pretty fast but the drain bucket has to be emptied all the time.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Dany Claveau Dany Claveau
Acheteur
The machine arrived damaged. I sent photos and received an email saying I would hear back within 48 hours, but I haven’t received any follow-up. Other than that, it works well.
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L Blackmon L Blackmon
Owner
The directions are not clear at all. Some direction on install are left out. Customer service is the worst. No customer service number; only a chat box. They only email you back after days with only cut and paste instructions of the manual.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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