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Máquina de hielo comercial VEVOR, 36 kg/24 h con capacidad de almacenamiento de 5,9 kg, de sobremesa/independiente/bajo mostrador, fabricada en acero inoxidable con pantalla LED y autolimpieza, ideal para el hogar, bares y restaurantes.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 36 kg/24 h con capacidad de almacenamiento de 5,9 kg, de sobremesa/independiente/bajo mostrador, fabricada en acero inoxidable con pantalla LED y autolimpieza, ideal para el hogar, bares y restaurantes.

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Randall Pryor Randall Pryor
Owner
Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kevin Stone Kevin Stone
Stone's lawncare llc
Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
Return or replace items
This is JUNK !!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Coty Kinsey Coty Kinsey
Landscaper
Piece of junk
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ludovic Ludovic
Machine a glacon très décevante
La machine a glacon est censé pouvoir etre réglé de 15 a - 7. Donc de glacon epais a fin. Faisant très chaud j ai voulu des glacon epais pour be pas qu ils fondent rapidement donc machine réglé a 15. A la place de gla on, j ai eu des plaquettes difficile a séparer. Apres avoir baissé plusieurs fois, j ai contacté le sav. Qui m ont dit de réglé entre 0 et -2. Mais la encore a -2, il y a des plaquettes certes plus facile a casser. Mais aussi des glaçons qui fondent très vite. J ai recontacte le sav qui m ont dit que c etait comme ca et pas autrement. Conclusion, c est une machine chere pour une très mauvaise qualité. Vraiment decus par vevor, les promesses ne sont pas au rendez-vous.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Johnnie Hudson Johnnie Hudson
Ms
Machine did not work one installed. No replacement part has been received and no refund has been received
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Kenneth Kenneth
Icemaker doesent make ice
Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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GIRARD GIRARD
MACHINE A GLACONS
PAS CHERE MAISMANQUE DES PIECES IMPOSSIBLE A UTILISER AUCUNE AIDE TECHNIQUE !!!!
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Gwendolyn Van Allen Gwendolyn Van Allen
Ice machine
I have emailed them. It will not suck water in so it won’t make ice unless you pour it in the little white Trey and no one has responded.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jason Jason
owner
Vevor is not honest with their product. They referenced it works with bottled water, this is not true as their customer support is well aware of. The unit is garbage and cannot be installed. Does not work. And Vevor has not provided any assistance. If you need an ice maker buy elsewhere
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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