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Máquina de hielo comercial VEVOR de 203 kg/día, máquina de hielo industrial de acero inoxidable de 56 cm, autolimpiable y programada, máquina modular de cubitos de hielo para restaurantes y hoteles (solo cabezal)

Reseñas de clientes para Máquina de hielo comercial VEVOR de 203 kg/día, máquina de hielo industrial de acero inoxidable de 56 cm, autolimpiable y programada, máquina modular de cubitos de hielo para restaurantes y hoteles (solo cabezal)

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Anthony Anthony
Horrible customer service and missing half
Vevor’s customer service and shipping on this unit was horrible
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Aaron Aaron
General Manager
360 libras/24 h
The unit was defective. It did not work. It was giving an error code E2 which indicates out of freon. Vevor only communicates through a ticket. They would only respond once a day. They would run me around each time and then say that they will not replace it. I would have to submit a bid for a reimbursement request. I ordered another brand Skyshalo through Home Depot. I receive a Vevor ice maker head. I said ok great they replaced it. We install that one. It too did not work. It would smoke when the compressor kicked on then the unit would shut off. Turns out, Skyshalo sent a Vevor unit. Are you kidding? Two new units that do not work? No support or resolution. We have now paid for two Vevor units and still not a working ice machine! Beware of this copmany!!!!!!! Search this company and you will see all of the others that were scammed by this company.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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