Reseñas de clientes para VEVOR Refrigerador para automóvil, refrigerador para automóvil de 12 voltios, congelador portátil de doble zona de 37 QT/35 L, rango ajustable de -4 ℉ -50 ℉, refrigerador de compresor de 12/24 V CC y
35 L
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Horrendous customer service.
35 L
Those of you out there that needs something to be intact, working, or delivered with all necessary parts and accessories, may want to think about patronizing another online retailer. I ordered this refrigerator on 3/12/26. It arrived on 3/17/26. Fair enough, right? Sure, it would be, if all of the necessary accessories to use the refrigerator were in the box. But, they were not. Two days later and I am emailing with some, ostensibly anyway, human being on the other side of the planet. That human being wants a lot of pictures, explanations that are irrelevant and is very, very sorry for all of my inconvenience. But, my "ticket" has been advanced as a priority, blah, blah, blah.
You know what I don't have though? What I don't have is a product that operates because there is no way to plug it into either 120v AC house current or 12v DC automobile power. I also don't have any idea if, when, how, or whether, this issue will be rectified. But, I do have a bunch of disingenuous correspondence from a caring VEVOR.
"Dear Customer,
Thank you for your message. We sincerely apologize for the inconvenience caused by this issue.
To assist you better, could you kindly provide the following information for our confirmation?
1. Photos of the items and accessories you have received.
2. Photos highlighting the missing parts, with reference to the listing pictures or the manual.
3. Photos of the outer packaging box (if damaged), including all labels on the box.
You can send the photos or videos to us in one of the following ways:
1. Attach them directly to this email and reply to us.
2. If the files are too large, please upload them via [SwissTransfer](https://www.swisstransfer.com/en-us) and share the link with us.
Please rest assured that we will work diligently to resolve this issue once we have the necessary details.
Thank you for your cooperation. We look forward to your reply.
Dear Customer,
Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue.
We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates.
Thank you for your understanding and patience.
Sincerely,
VEVOR"
Bottom line is the following. If you want to take a chance that you will receive that which you have paid for, by all means, buy from VEVOR. On the other hand, if you are concerned about making something that goes sideways, right again, take your business elsewhere. I have and I will.
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