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VEVOR Aireador de Estanque 550W Kit de Sistema de Aireación de Lago 5,2 CFM para Estanque de 3 Acres Compresor de Aire Tubo de 30,5 m Difusores de 25,4cm para Circulación de Oxígeno en Aguas Profundas

Reseñas de clientes para VEVOR Aireador de Estanque 550W Kit de Sistema de Aireación de Lago 5,2 CFM para Estanque de 3 Acres Compresor de Aire Tubo de 30,5 m Difusores de 25,4cm para Circulación de Oxígeno en Aguas Profundas

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Mark Mark
Mr.
1 Placa Difusora
Mr. 3
I purchased this aerator for my pond, and it worked great. Then after 1 year and 10 months, the aerator literally blew up. Pictue attached. I run the aerator 2 hours at a time, 4 times a day. Price was good, but quality was lacking. As much as I love the Vevor products I have purchased, this one is not sitting well with me. In the picture the arrows point to the cracked housing and broken parts including the pistons.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Captain Jeff Captain Jeff
JUNK
Pump worked great for about 6 months and locked up ,vevor wanted me to take motor apart to see what failed and it was in the windings ,then I got offered a parcel discount and I told them it was still under warranty and wanted a replacement and they offered a bigger refund ,over 2 plus weeks I finally got a refund Vevor loves to take your money but doesn't like to warranty anything
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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ly*** ly***
Le service
Sin Placa Difusora
Très mauvais service sa fait 3 semaines que je l'ai acheté et je ne l'ai pas essayé encore car il manque une pièce j'ai fait la réclamation mais toujours pas de nouvelles de vôtre part
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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James Poffinbarger James Poffinbarger
Owner
Sin Placa Difusora
Did not come with all the parts , and it runs hot . I messaged vevor about the missing parts and never heard anything back and I have it in a big open area and it still runs hot
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Watts Watts
It Died after 6 months
1 Placa Difusora
It lasted 6 months.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Weber Joseph Weber
Horrible aerator and customer service
Sin Placa Difusora
I bought this aerator and it lasted 4 months. They sent me a new one after several emails back and forth. I had that one and ran it approximately 5 months now it to doesn't work. After several emails back and forth asking for a phone call they tell me the phones are not working. Still no resolution. Do not buy from this company the product is junk and customer service is horrible.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Just a buyer
Sin Placa Difusora
The ads showed and mentioned that the purchase will include the air compressor plus everything that make a pond aeration. I only received the air compressor. Been playing email tag with them and end up with nothing. If I wanted an air compressor, I could have gone to Home Depot to buy it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Thiebaud Andrew Thiebaud
Mr
Only lasted 6 months and then grenaded, not worth it. Just buy the brand named one to start with.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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EOC EOC
Only lasts a little over a year
I bought this in July of 2024 and the pump died on me November of 2025. It ran continuously all that time. I bought this from Vevor because the price was decent and I honestly thought I’d at least get two years out of it. All the other components work fine just the pump died too soon. I had a pump that cost me twice as much at it lasted at least 10 years. This was a bit pricey when you consider you’ll need to buy a new one almost every year. I guess vevor doesn’t sell quality pumps.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dave G Dave G
User
Sin Placa Difusora
This is the second one that I have purchased. I purchased the warranty on this one because the first one lost all compression after two years of use. I like everything about the pump so I hope this one lasts longer. The timer controller is easy to setup and allows for setting the run time just the way you want. This allows for controlling the size of the opening in the ice in winter use.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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