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VEVOR Aireador de Estanque 550W Kit de Sistema de Aireación de Lago 5,2 CFM para Estanque de 3 Acres Compresor de Aire Tubo de 30,5 m Difusores de 25,4cm para Circulación de Oxígeno en Aguas Profundas

Reseñas de clientes para VEVOR Aireador de Estanque 550W Kit de Sistema de Aireación de Lago 5,2 CFM para Estanque de 3 Acres Compresor de Aire Tubo de 30,5 m Difusores de 25,4cm para Circulación de Oxígeno en Aguas Profundas

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Joe Joe
Pond owner
Great looking but piston cups are paper and only lasted one month. There is no repair kit available online to make repairs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James James
Pond
This set up is very cheap made I have it in a 1/8 acer pond and it doesn't do much honestly I would save ur money and buy a better one for fish life.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wayne Hickman Wayne Hickman
Pond manager
Pump only lasted 1 summer. Opened it up and the pistons were mangled. Not sure what I could have done better. Built a great house with proper ventilation for it. It worked great during that summer tho!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Matthew cumbie Matthew cumbie
Manager of wildlife reserve
Sin Placa Difusora
Customer service would be nice. And my pump died less than 1 yr old
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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David David
pump failure
1 Placa Difusora
The pump lasted less than two winters and I did not spend the extra money on the warranty.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Terry Woodman Terry Woodman
Died in a year
1 Placa Difusora
Used for summers in 2024. Tried to use in 25 but start capacitor failed and destroyed unit. Not sure if I would try again.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Lake Life Lake Life
owner
BUYER BEWARE!!!! Bought the aerator and it worked great until it didn't. Still under warranty and this is the most jank warranty and company we have ever dealt with. We have been dealing with them for almost two months and 47 emails back n forth. Our farm with lake are 45 minutes away and they insisted on sending videos. The next weekend we went over and got them. This is the kicker. They agreed there was a problem but instead of offering a new aerator or to fix our existing one they sent parts for us to fix it ourselves and then sent an email with video on how to fix it. Good thing our vehicle warranties don't send parts and it's up to us to do the repairs!!!!! Never heard of such!!! Once inside the aerator you can visibly see the cheapness and plastic parts, no wonder it quit within a year and most likely will quit again within months if we even get it repaired. Now the screw is stripped and it will have to go to the machine shop. I will never buy from this company again and attorney papers will probably be sent. It's the principal of the matter.... Parts were sent from China, explains it all. Another kicker is the only way to contact them is by email, there is no phone number so you can actually talk to someone.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sheila Brown Sheila Brown
Not a fan
Sin Placa Difusora
Make sure you look at the parts list before purchasing anything from Vevor
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Chris Chris
Buyer
Didn't work upon delivery. Vevor sent replacement solenoid coil but the compressor never would work. It caught my timer on fire and popped 25amp breakers instantly.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Paul Paul
Dies after two years
Don’t recommend. The compressor died after two spring/summer seasons of use and not continuously running (was on a schedule to run four hours and off 15 mins). The aerator was turned off for fall and winter during those two years. Cheaply made. Don’t waste your money. It was great when it did work but doesn’t last.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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