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VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

Reseñas de clientes para VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

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sderkx sderkx
Waiting
One of the slides arrived faulty. I contacted Vevor, described the problem and sent a video (below), which they requested. This is the first time I am dealing with Vevor, the only item in my kitchen reno from Vevor, and also the only item which arrived faulty. Waiting now for the verdict of their service department. In the meantime my kitchen remains unfinished...
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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richard_ziegler richard_ziegler
Not soft close
The drawer is not soft close as described. I’ve fully installed the drawer. I have asked the company for assistance to make it soft close, but they are not being very customer friendly. They want me to remove the drawer, pack it back in the original box and take it to FedEx to return it. Be careful to not get tricked into buying this item. It is NOT soft close! I am very disappointed! I should have looked at the company reviews before making my purchase. BEWARE OF THE SELLER!!
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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ba*** ba***
Vevor Pull-out Trash Can
It is very flimsy once installed. It should come with an upper rail. I would not recommend it. The price looked good at the time but in hindsight it isn't worth it. I will probably change it out down the line.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dean Hill Dean Hill
Received broken
Soft close slide mechanism on one rail was broken and rather than replace it, Vevor gave me a Partial refund. I accepted the refund begrudgingly because there was no other option. Had to find new slide rails locally which added an extra 2 weeks to my project. 😡
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Trash rollout Trash rollout
It was OK
Just ok wont buy again
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Wesley Wymer Wesley Wymer
Nice addition to the kitchen
Compared to the big box stores, the price was well worth it. The size of the unit was a little disappointing, but the small one was the only one that would fit my cabinet. It was easy to install and works well. Love the soft close hinges as well
1 personas encontraron esto útil
Elemam: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Nik Nik
Homeowner
I bought this to install undercounter trash bins in our kitchen. I'm mostly happy given the price, BUT, the installation instructions were two sentences and a basic drawing, (a LOT of trial and error was needed but I got there in the end).The metal is rather soft and thin but does the job relatively well. I doubt it will last more than a few years of use, but who knows.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Robert asimpson Robert asimpson
Not As I’d Hoped
Con Riel de Amortiguación 70L(35+35L)
It’s a ok item. The install was difficult for the first time. The first slide rails stopped soft closing and now the second set has quit soft closing as well. They sent a whole new kit to replace the broken slides so now I have 4 trash cans. That’s great but I don’t want to warranty the second set and get two more trash cans to deal with. Maybe you’ll have better luck but I did not.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mike Mike
Mr
The price was very good. Components were of good quality. Soft close feature is nice and work well. However the instructions were useless and it is difficult to open. This a design flaw because the cabinet attaches at the bottom and the cabinet handle is at the top since this a full height cabinet insert.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Dennis Dennis
Not the best
Not the best. Slides are difficult to slide after 2 months. Not impressed. Installation was challenging. Not enough clear instructions. Templates were not great.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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