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VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

Reseñas de clientes para VEVOR Bote de basura extraíble, contenedor de residuos de cocina debajo del montaje con mango deslizante, capacidad de carga de 35.3 libras, contenedor de reciclaje de basura resistente para gabinete de cocina, fregadero, debajo del mostrador (contenedor no incluido)

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Camron Camron
cheap pull out
it looks nice and has 50QT which is the most among other similar products. but the railings are so bad that they fails within 2 months. plus the door doesn't sit good with it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yuliia Shchepak Yuliia Shchepak
Broken
Broken  1 Broken  1 Broken  1 Broken  1 Broken  1
I received, installed and one part is broken, I'm so disappointed, it's not working because of this small plastic part😭 I can't understand how to return it or how to change this part.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Thomas Downie Thomas Downie
Mr.
The 35 quart pull out trashcan had a waste basket that did not take up the whole space that it could.. I think it could accommodate an I think it could accommodate a slightly larger trashcan. Also, two times now it has malfunctioned because the tensioner moves on the track and I have to move it back in order to be able to close the pull out.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gina Janisko Gina Janisko
Mrs.
I am happy with this product overall. I am upset that one of the cans was damaged in shipping, it had a crack in it. I contacted customer service, they asked questions and asked me to send a picture of the damaged can. I sent pictures and then never heard back from them.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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disappointed disappointed
lost future customer
Con Riel de Amortiguación 70L(35+35L)
I purchased this item and when it shipped I was told it was coming by On Track and they would provide tracking info. After several days I had to contact Vevor for that information. They responded but only indicated the item was on its way and no other details. When it did arrive there was considerable damage to one of the plastic trash cans and a crack in the other. I contacted them on their site to make a damage claim with a picture showing the damage. I had to submit this claim three times only to get an email that after 72 hours the claim would be marked as resolved. I never got a direct response to my claim to replace the damage items. I will not buy from Vevor in the future and will let others know that they do not stand behind what they sell.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Sebas Sebas
Se Rompe
Con Riel de Amortiguación 70L(35+35L)
Se Rompe 1
Hola, El producto funcionó correctamente al inicio pero después de aproximadamente 4 meses de uso se dañó por completo. No existe manera de repararlo y la puerta se cae, por lo que el sistema deja de ser funcional. Solicito su apoyo para obtener un reembolso. No recomiendo la compra de este producto ni de este sistema de bote.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
Danny Danny
Pull out trash
I purchase solf close pullout trash can and they send me without solf close i send the email with the video of the issue and they take like 3 week for take action and return the item back i don't recommend the item
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Steve caron Steve caron
Owner
Did not receive any thing
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Alex Alex
DIY
Very Poor Quality – Sliders Failed Quickly The overall quality of this VEVOR wood pullout trash can is very disappointing. Assembly was poorly done, and several of the small screws appeared stripped or busted during factory assembly. Once installed, the sliders shifted under normal load, causing the trash can to get stuck inside the cabinet. The sliders themselves are extremely low quality—hard to move, noisy, and not designed to support the weight they’re supposed to carry. The soft-close feature does not work at all; instead of gently closing, you have to push the unit hard just to get it to shut. Unfortunately, the packaging was destroyed during installation, so I was unable to return the product. I’m now forced to replace the sliders with a higher-quality brand just to make this usable, which defeats the purpose of buying a “ready-to-install” unit. I would not recommend this product unless you plan to replace the hardware immediately.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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db db
President
No as described. Would not accept return or provide full refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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