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VEVOR Cable de calefacción de tubería autorregulable, cinta de calor de 24 pies y 5 W/ft para protección contra congelamiento de tuberías, protege la manguera de PVC, la tubería de metal y plástico de la congelación, 120 V

Reseñas de clientes para VEVOR Cable de calefacción de tubería autorregulable, cinta de calor de 24 pies y 5 W/ft para protección contra congelamiento de tuberías, protege la manguera de PVC, la tubería de metal y plástico de la congelación, 120 V

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64 Reseñas
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Richard Richard
Never warmed up
30 FT
The unit activity light turned on but when it got cold it never warmed up.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pipe Heating Cable Pipe Heating Cable
NEVER RECEIVED
After mutiple emails telling me that my package was on the way, this was never received. I spoke/chatted with customer service several times and was given new arrival dates. I continued to check via the tracking portal which also claimed this had been shipped, and made it through the first few steps. The package did not arrive and VEVOR reimbursed my payment and told me to keep the item if it was ever received. Not impressed.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Chris Graham Chris Graham
Awful
120 FT
Never recieved my package. Thanks to the automated customer service system i was leftbwith no answers, no replacement, and no refund. Last time i will use Vevor
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Dan Dan
Disappointed
18 FT
Ordered this to replace the heating cable I have because it’s self regulating. IAnd the price was good. Turned into nothing but a hassle tracking never updated for weeks and never did. Customer service was useless I received nothing but a runaround about why I hadn’t received my item and after calling Vevor and never getting any answers or help I never received my item and had to get PayPal involved for refund..
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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