Reseñas de clientes para Polipasto eléctrico VEVOR, cabrestante eléctrico de 120 V y 600 kg con control remoto inalámbrico de 100 m y con cable de 4,3 m, altura de elevación de 12 m con un solo cable, eslingas simples o dobles, polipasto para garaje, almacén y fábrica.
598,8 kg Con Cable/Inalámbrico 1,60 m
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Do not buy. Junk. Quit working after first use
598,8 kg Con Cable/Inalámbrico 1,60 m
Quit working after first use!! Do not buy. Gave one star because I can't give zero.
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Nothing
598,8 kg Con Cable/Inalámbrico 1,60 m
Did not work right out of the box, motor was seized. Fix solution from Vevor, throw it in the garbage. Getting full refund
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does not work with associated boom bracket
598,8 kg Con Cable/Inalámbrico 1,60 m
Still not able to install/ use this. Hoist comes with 2 "U" brackets to connect it to the boom arm but the brackets are 42mm while the arm thickness is 52mm. I have brought this to the attention of Vevor CS but as of this writing I have received no follow up.
UPDATE: FInally found a source of correct size "U" brackets (51 mm ID) and installed as directed. On first test I dropped the cable 20 ft and connected it to a 20# weight. I raised the weight to within 2 ft of the winch when the cable and drum stopped and refused to go further. I tried to reverse the winch but only heard the motor whine but the drum did not turn and cable did not move. I disconnected power and removed the weight , then re-connected power and tried again in both directions. I heard the motor engage but the drum and cable did not move. I am not impressed with Vevor products.
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Poor Customer Service
997,9 kg Con Cable/Inalámbrico 1,60 m
Received this hoist the first week in August. It did not work, would not travel in either direction more than an inch or so. Now after 28 emails back and forth with Vevor, the problem still has not been resolved.
At first, they asked me to take and send in videos of the issue, I did, 3 times. They would email me back and say they could not open the video, but I could. The third time, I sent the video in 3 different formats.
Every time I would respond to an email, withing the next day I would receive another email stating that if I did not respond, my ticket would be closed and marked as resolved.
They then emailed me and asked me to open the equipment and check for damaged or loose wiring. I did as they asked and let them know everything looked good, but it had not changed a thing.
The next time I heard from Vevor they offered me $51 refund for a hoist that they sell for $193.90, for my inconvenience. I explained that I still needed a working hoist so they responded back with an offer of $84 refund.
I am now in the first week of September and guess what, I still have nothing. No replacement hoist, no full or partial refund, nothing.
Vevor is obviously not the company I thought they were and, no surprise, they do not list a phone number you can call with any issues.
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EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECT
⭐ 1/5 – EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECTRIC HOIST
I am extremely disappointed with both the VEVOR electric hoist and the way VEVOR has handled my complaint.
The hoist failed after approximately **3 minutes of use**. It was practically brand new and had only performed **three test lifts with a load of around 10 kg**.
After this extremely short period of use, the hoist became **very hot and there was a burning smell**. It then stopped working properly.
Now it is **impossible to switch the hoist on**. Every single time I try to start it, it immediately **trips the electrical circuit breaker**.
For safety reasons, I will NOT attempt to use it again. In my opinion, an electrical lifting device that overheats, smells burnt and repeatedly trips the circuit breaker could potentially be dangerous.
What disappoints me even more is VEVOR's handling of the complaint.
I opened **Ticket #3738487** and clearly explained the problem. I asked VEVOR to tell me whether they would **repair the defective hoist, replace it with a new one, or refund my money**.
Instead of providing a concrete solution, I keep receiving automated messages informing me that my ticket will soon be marked as **“Solved.”**
How can the case be considered solved when:
* the hoist is still completely unusable,
* it has not been repaired,
* it has not been replaced,
* and I have not received a refund?
This is, in my experience, an extremely poor way to handle a warranty complaint involving a potentially serious electrical fault.
A lifting device is equipment where **reliability and safety are extremely important**. A product that fails after only a few minutes of very light use and repeatedly trips the electrical protection is not something I am willing to continue testing.
Based on my experience so far, I consider VEVOR's handling of this complaint completely unacceptable.
**I currently cannot recommend buying VEVOR equipment to anyone.**
If VEVOR eventually resolves this properly by repairing or replacing the defective hoist or providing a refund, I will update this review accordingly.
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Herr
Die Winde ist für den Preis OK. Ich habe sie bisher einmal genutzt.
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VEVOR Palan Électrique, Charge Double Câble 1000 kg
Bonjour, La télécommande ne fonctionne pas à 100 % = Mauvaise qualité de fabrication de cette télécommande
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Treuil 1 tonne
Manque de progressivité au démarrage et il aurait été bien de mettre un guide d’enroulement du câble. Sinon fonctionne très bien bonne qualité de fabrication
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Titolare
Non funziona bene molto lento il cavo non idoneo si ingroviglia sostituito il cavo ed è migliorato
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Mechanic
997,9 kg Con Cable/Inalámbrico 1,60 m
Remote works good only problem was I was lifting 800 lbs on the single line and stopped half way up and it wouldn’t start back up . Had to lower it and start over .
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