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Polipasto eléctrico VEVOR, cabrestante eléctrico de 120 V y 2200 lb con control remoto inalámbrico de 100 m y con cable de 4,3 m, altura de elevación de 12 m con un solo cable, eslingas simples o dobles, polipasto para garaje, almacén y fábrica.

Reseñas de clientes para Polipasto eléctrico VEVOR, cabrestante eléctrico de 120 V y 2200 lb con control remoto inalámbrico de 100 m y con cable de 4,3 m, altura de elevación de 12 m con un solo cable, eslingas simples o dobles, polipasto para garaje, almacén y fábrica.

997,9 kg Con Cable/Inalámbrico 1,60 m

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DALE DALE
Noisy
997,9 kg Con Cable/Inalámbrico 1,60 m
Shipping was on time. Bought it for a garage attic lift. Hoist seams solid, wish the hanging clamps were more heavy duty. Issue I have is when lifting just my lift (maybe 150 lbs) it's fine but when lifting 350lbs it makes a lot of noise. It has lifted maybe 350 lbs, 50 times now and works ok, just scary noisy. I will look into the noise more, but at this point, I would not recommend
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Morningstar Mark Morningstar
Poor Customer Service
997,9 kg Con Cable/Inalámbrico 1,60 m
Received this hoist the first week in August. It did not work, would not travel in either direction more than an inch or so. Now after 28 emails back and forth with Vevor, the problem still has not been resolved. At first, they asked me to take and send in videos of the issue, I did, 3 times. They would email me back and say they could not open the video, but I could. The third time, I sent the video in 3 different formats. Every time I would respond to an email, withing the next day I would receive another email stating that if I did not respond, my ticket would be closed and marked as resolved. They then emailed me and asked me to open the equipment and check for damaged or loose wiring. I did as they asked and let them know everything looked good, but it had not changed a thing. The next time I heard from Vevor they offered me $51 refund for a hoist that they sell for $193.90, for my inconvenience. I explained that I still needed a working hoist so they responded back with an offer of $84 refund. I am now in the first week of September and guess what, I still have nothing. No replacement hoist, no full or partial refund, nothing. Vevor is obviously not the company I thought they were and, no surprise, they do not list a phone number you can call with any issues.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gerry hargreaves Gerry hargreaves
Mechanic
997,9 kg Con Cable/Inalámbrico 1,60 m
Remote works good only problem was I was lifting 800 lbs on the single line and stopped half way up and it wouldn’t start back up . Had to lower it and start over .
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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D Bassi D Bassi
Review
997,9 kg Con Cable/Inalámbrico 1,60 m
Too slow
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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aaron aaron
Beverage Mfg.
997,9 kg Con Cable/Inalámbrico 1,60 m
This winch will NOT lift more than 900 lb. I made an attempt to return it but was told that I should be using it in "dual-line mode". Dual-line mode did work, but, according to this ad and the product specs., single-line mode should be able to do 1,100 lb. negative.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Groves William Groves William
Owner Construction Design Consulting
997,9 kg Con Cable/Inalámbrico 1,60 m
I ordered this winch to use for a lift for the loft in my shop I installed it. I don’t intend to lift anything more than 1000 pounds max. I used a double pulley system which makes the winch as advertised rated for 2000 pounds I installed pulleys rated for 4000 pounds after operating the winch only six times I noticed one of the strands on the wire cable had become detached. I retracted it and removed that one strand began operating the winch again checking the pulleys and operation after two operations I noticed more strands coming undone. I stopped operation and remove the cable contacted VR for support was told someone would contact me within 48 hours. I did not accept this as meaningful support as I was in the middle of operations and needed the use of that winch and hoist. I’m very disappointed in this company‘s response. It cost me a lot of time and effort. I purchased a new wire cable from a local supplier and reinstalled it without the help or support from VV. There’s nothing in there Manuel that addresses this issue of note the manual that accompanied with it that had to be downloaded and printed is lacking a lot of information in my opinion. Attached is a photo of the cable. I will post this comment on my social networking sites to hopefully prevent other customers from dealing with this company’s lack of support.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Murphy Bill Murphy
Owner
997,9 kg Con Cable/Inalámbrico 1,60 m
Absolutely horrible service I ordered it. It came. It was missing the cord. I’ve been emailing back-and-forth for over two weeks. The reply I got yesterday was it was a remote control unit with no cord. It wasn’t supposed to have a cord. I purchased one two weeks earlier that had a cord I sent them pictures of the ad that shows the cord in specifically states there is a cord and a wireless remote, absolute worst service of any company I’ve ever used.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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