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Calentador diésel VEVOR de 8 kW y 12 V CC, todo en uno, portátil, con control por aplicación Bluetooth, mando a distancia y pantalla LCD, depósito de combustible de 1,2 galones para vehículos, furgonetas, autocaravanas, caravanas y garajes.

Reseñas de clientes para Calentador diésel VEVOR de 8 kW y 12 V CC, todo en uno, portátil, con control por aplicación Bluetooth, mando a distancia y pantalla LCD, depósito de combustible de 1,2 galones para vehículos, furgonetas, autocaravanas, caravanas y garajes.

Diseño de Maleta Control App Actualizado Negro+Naranja

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103 Reseñas
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Zach R Zach R
Stopped working immediatley, return is bery annoying 0/10
Diseño de Maleta Control App Actualizado Negro+Naranja
If i could give 0 stars i would. Barely used the heater at all, a little less than one tank of fuel, stopped working and got an error code. Returning it has been very annoying waiting to here back to continue with my return.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Heater never arrived Heater never arrived
Dude
Diseño de Maleta Control App Actualizado Negro+Naranja
I never received the diesel heater I ordered back in October. I've had a couple of back and forth inquiries with Customer Service and was eventually advised it was lost in transit. I've tried to initiate a refund a couple of times, but the refund screen wants a file attached. When I attach a PDF file of my customer service conversation, I get a pop up stating unacceptable format. I am quite frustrated with Vevor, and will not shop with them again unit this is resolved.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Andy Andy
Owner
Diseño de Caja de Herramientas Control App Actualizado Gris
Worked fine for 2-3 weeks then started acting up white smoke , won’t start. Contacted VEVOR and all I received was a video, on what to look for . And that was through email. Nothing else . I can definitely say VEVORs customer service sucks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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James W. James W.
Right from the start
Diseño de Maleta Control App Actualizado Negro+Naranja
First thing....I put fuel in and it started leaking....Pulled it apart to find a piece of metal shaving in the fuel pump ....Was running the unitandit suddenly stopped and began smoking after only usingit for a shortperiod ....Fixed it and had it in my home and noticed a strong diesel smell ....The fuel tank has a small Crack and dripped diesel all over the whole unit and wasn't discovered until the smell was overwhelming ....Taking it out of the box and I sliced my finger to the bone on a decal on the outside cover of the unit because it's a soft metal and sharp as a razor....Poor design with air output and exhaust just under it ....Looks good at first sight but looks will fool you on this one ....I contacted them and received a refund but that was it and never heard from them again....Even asked for maybe a coupon or a little something because of the complete hassle and was shut down completely....1 out of 5 stars ....Thanks Vevor for nothing
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Marty Marty
Stopped working in just a few hours. Do not recommend buying from vevor.
Diseño de Maleta Control App Actualizado Negro+Naranja
Heater ran for a few hours and stopped. Code E06 fan failure. Been going back and forth with costumer service and they won't replace it. Would not recommend buying from vevor.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Came with missing parts Came with missing parts
Missing parts
Diseño de Carro Control App Actualizado Negro+Naranja
Missing parts 1
unpacked this and it was missing the LCD display, remote and carbon monoxide detector.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Allen M. Allen M.
New Trolley Case Style
Diseño de Carro Control App Actualizado Negro+Naranja
New Trolley Case Style 1
Has never worked since purchase. E10 code comes up. Should work right out of box for $180. This my second diesel heater and I thought the Trolley style would be easier to transport. Quality needs improvement needs to be a focus.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Daniel Loggins Daniel Loggins
Broken
Diseño de Caja de Herramientas Control App Actualizado Gris
Broken  1 Broken  1
Purchased this heater it came in broken, they are not giving me a refund and want to ship the parts to me for me to fix. Pay good money to work on things. What kinda of business sells broken stuff and expects the customer to fix. Crappy quality and customer service do not waste your money, buy from another company that stands behind the product they sell.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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wes wes
owner
Diseño de Caja de Herramientas Control App Actualizado Gris
Started smoking bad the 2nd time I tried to use it. I was scared it was going to catch on fire. Haven't touched it sense.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Aoude Robert Aoude
Start up failure
Diseño de Carro Control App Actualizado Negro+Naranja
I can’t even get it to turn on for 30 minutes. I’m trying to get it to turn on and all it says is startup failure at the end.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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