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Carrete de manguera retráctil VEVOR, 40,6 m x 1,27 cm, soporte giratorio de 180° para montaje en pared, carrete de manguera de jardín con boquilla de 9 patrones, rebobinado automático, bloqueo a cualquier longitud y sistema de retorno lento.

Reseñas de clientes para Carrete de manguera retráctil VEVOR, 40,6 m x 1,27 cm, soporte giratorio de 180° para montaje en pared, carrete de manguera de jardín con boquilla de 9 patrones, rebobinado automático, bloqueo a cualquier longitud y sistema de retorno lento.

39,5 m 12,7 mm

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Harold Awalt Harold Awalt
Retractable hose
I Bought 2 of these for my shop the one indoors still works fine but the one out doors the spring broke and it don't retract any more very disappointed in this product I was wondering if they would send me another one hopefully it would be a better model my company buys quite a bit of things on the site hopefully they'll do something
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Klosterman Dan Klosterman
Junk
I drilled holes in my brick house to mount this thing as per the directions. Opened the water valve and ran out 45 ft or so to water my new plants. I was just standing there watering when i heard the real completely unwind. First time using it and it was toast. VEVOR wants you to send video pictures and then try to wind this piece of trash back up and fit it back into its original box so YOU can send it back to them. I could hear screw rolling around inside it. You get what you pay for. They shouldbhave just sent me a new piece of junk .lol Thanks VEVOR!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Placido Ares Rodríguez Placido Ares Rodríguez
Averia
Buenos días..no recoge la manguera .. mecanismo bloqueo roto interior
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Timmy Blackstock Timmy Blackstock
Would never buy again
You pull it out and it won't go all the back in. First time using it. Would not recommend
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Noah John Noah
Will not rewind
Please do not buy. Do not attempt to repair yourself either
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Connor Connor
Terrible
Broke within a few months, and the support has been absolutely atrocious, they take about a week to get back to you, even when a support request is marked as being urgent and they say they will reply within 48 hours, the support department is clearly understaffed
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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William welch William welch
Mr
39,5 m 12,7 mm
Broke the casing came apart and VEVOR wants to offer $20 credit should replace it for free with the updated version
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chad L Chad L
Leaks at nose handle
39,5 m 12,7 mm
Only used it about 10 times and already leaks at part where hose connects to hose sprayer. Disappointing
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard L Green Richard L Green
Mr
39,5 m 12,7 mm
Reel works fine. Easy to install. Hose is too small. Not enough water flow.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Melissa Bruning Melissa Bruning
Plastic
39,5 m 12,7 mm
When you pull the hose out most or all the way, and retract it the whole thing shakes so bad u til the pin comes out of the bottom. Have to be very careful, it’s only plastic
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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