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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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Rob Rob
Me
20 m 15,87 mm
Mounting hardware plugs substandard amd of odd local concrete drill size had.tp spend.more money to mount outside
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hiromi Hiromi
Hose Fitting Unusable In Practice
20 m 15,87 mm
Nice concept, but frustrating in practice. The hose reel works well overall, but the hose end has a swivel fitting that makes it impossible to properly tighten the included spray gun. It just spins, leaks during use, and can’t be removed to attach other accessories. I reached out to customer support and never heard back. The only way to make this usable was to cut the end of the hose off and purchase a replacement fitting, but it’s hard to recommend.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Rick
5/8" Reteactable Hose Reel
20 m 15,87 mm
Shipping was pretty quick. I haven't used it as its March in Alberta. Dissapointed in the quality of the reel itself as I decided to go with the 5/8" hose vs the 1/2" because I wanted the more robust reel. Surprised to see the smaller, lighter duty reel when it arrived.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Joe Joe
Broken hose fitting
20 m 15,87 mm
I bought 2 hose reels. The one I bought in September has a faulty hose fitting. This matter is under review at vevor. I just put in a replacement request, just waiting to hear back. This review wiil change depending on the outcome from vevor.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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kevshoe kevshoe
Almost but not quite
20 m 15,87 mm
I have 1 Gir@ffe retractable hose and wanted a 2nd for my garage hose. Found a great price on this one but it is just OK. The real makes clunking sound when extending and retracting, the hose is quite stiff, and it often needs a little help winding back in even if the hose if fully drained. It is OK for occaisional use but I'd be very frustrated if I had to deal with the shortcomings daily.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Corey Corey
Mr
20 m 15,87 mm
Works ok. Hose is chinsy.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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David David
Mr
20 m 15,87 mm
Shipping is good, fast The return mechanism not working smoothly stuck at times, you have to be very careful pulling out and returning the hose to get it worked
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Rufus Rufus
Sales
20 m 15,87 mm
Lacks strength
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ron Houser Ron Houser
65ft hose reel mount
20 m 15,87 mm
The hose reel is great, But the plastic mount is garbage! The whole thing saggs really bad. I thought I saw a steel mount in the ad.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dennis Farley Dennis Farley
Mr
20 m 15,87 mm
So I bought two of these. The first one I bought I love no issues. The second one it leaks water out of bottom. I’ve contacted Vevor three times now they keep asking for pictures or videos. I’ve sent it both times and I’m still waiting for a response as to When they’re going to send me a new one and I’ll send them back the old one. So right now it’s 50-50 shot if you’re gonna get a good one or not.. vevor has still not settled this problem . The way they want videos or pictures sent is not easy since all I own is an iPhone. I take a picture and they won’t accept it or a video and it says it’s a problem. Good luck when you order this.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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