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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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Jerry berck Jerry berck
Hardware store owner
20 m 15,87 mm
I have bought 5. 1 pf them blew up upon rewinding slowley. Amazon only gave me back 17.00
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Tim S Tim S
Mr
20 m 15,87 mm
Was always a little hit and miss to lock and unlock the reel. Yesterday it quit reeling in. Going to try and take it apart and see if it's fixable
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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TB TB
Me
20 m 15,87 mm
Like it so far, but haven't had much time to use it.
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Respuesta de Servicio al Cliente: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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Lou Lou
Mr
20 m 15,87 mm
It leaks at the connection to the house.it leaks at the connection of the sprayer.
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Respuesta de Servicio al Cliente: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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Dale Dale
H
20 m 15,87 mm
It has a spraying leak inside the plastic casing. Instructions say do not open. I'm somewhat okay with it, just NOT happy with it. Should NOT leak any where.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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Derek Derek
Buyer
20 m 15,87 mm
50 ft. hose reel is nice but the 4 mounting bolts were not big enough. I had to go buy 4 bigger bolts that cost me $13 in additional cost. Not happy about that. Should get a refund.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Andrzej Andrzej
You getting what you paid for
20 m 15,87 mm
I just start using it so I'll share first taught. Looks like everything is made with plastic except screws. Hose Reel and retractable mechanism is nat working as advertised. Needs some force to pool the hose and then I have to play with it to retract
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Paula Adams Paula Adams
Good product
20 m 15,87 mm
We bought two of these to use on the farm for watering livestock. I thought it pictured quick connect connections & nozzles so that's why I went with vevor product because of the extra bonus of sprayers, quick connects, etc. After receiving the hoses I realized the quick connects weren't a typical quick connect. Sure you can pop sprayers on and off but the connection that screws on the hose doesn't have a shut off in it so the water just starts out of the hose. The threads at the end of the hose are shorter than a typical hose. When connecting the one spray handle directly to the hose it leaks BAD. I believe it's because there aren't enough threads and the rubber insert just slides into the end of the hose. I ended up buying a different quick connect with a stopper in it because I connect the hose to a automatic cattle waterer and then connect it quick to a spray nozzle to fill other animal buckets. As far as reeling it in, it worked great the first few times. Now it doesn't always feel all the way up on the one unit. It will leave 5' or so hanging out. The other unit doesn't get used every day and seems to be reeling in ok so far.
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Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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Frederic Frederic
Vevor hose reel
20 m 15,87 mm
Doesn’t reel in all the way, not really worth the price.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
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Alexandru Alexandru
House Owner
20 m 15,87 mm
After one year hose nozzle blow up in 8 parts, wheel sometimes doesn't accept all house inside, attached photos
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Respuesta de Servicio al Cliente: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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