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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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Murray Murray
You will love for a while then BOOM broken
20 m 15,87 mm
Out of the box it appears to be just what you want. It is pretty stiff and pulling it out the hose takes some power but overall it works well. Maybe 2 to 6 months later it isn't retracting all the way. Then it starts retracting less and less. You try and fix it so you pull it out further and now it retracts back maybe 10 to 15 feet and your left with this hose hanging out. That's my story with two of them. Vevor was good in replacing the first one that stopped retracting. The 2nd one stopped retracting even faster. In other words it is a piece of junk in the end!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
Review
20 m 15,87 mm
Quality is not what I expected. Everything is plastic and feel very cheap. The nozzles it comes with are absolute junk. The hose is the cheapest grade hose typically sold. I don’t see it lasting more than one season. I wish it was better because the concept is great.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Rich Marasco Rich Marasco
Not worth it.
20 m 15,87 mm
Buyer beware, if all you need is a cheap occasional 1/2” garden hose this may work for you. This hose reel is advertised as an 5/8” x 65’ hose a reel. What they fail to tell you is the 5/8” is the OD hose measurement . What you actually get is a 1/2” hose. Also the hose is extremely stiff and not great cold weather. The hose already has a kink after only a few uses. The hose is not replaceable. I tried to return this reel after trying it only once without water and was given the run around. I guess I’m stuck with it for this season. I don’t believe it will last any longer. Best to look elsewhere.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Rivait Ken Rivait
Defective parts and even worse customer service Rating: ⭐☆☆☆☆
20 m 15,87 mm
​I purchased this retractable hose reel and it arrived on time, but that’s where the positives end. During assembly, I attached the hose nozzle only to find it won't tighten—it just spins infinitely. To make matters worse, the handle is now stuck and cannot be removed. ​The "support" from VEVOR has been a joke. They promised a response within 48 hours but never followed up. Instead, I keep receiving automated emails stating my case is "resolved" and will be closed. I’ve reopened the ticket three times now, telling them it isn't fixed, only for them to send the same automated "case closed" email again. Avoid this brand unless you want to be stuck with a broken product and zero help.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Prithpal Prithpal
Owner
20 m 15,87 mm
Once you screw water nozzle, no way you can replace unless you break in pieces.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jason Jason
Owner
20 m 15,87 mm
I bought 3, 2 have leaked so far... Not good quality
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pete Pete
me
20 m 15,87 mm
very cheap made, the connecting hose burst in the first week and the retractable mechanism not is good
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jimmy Allen Thornhill Jimmy Allen Thornhill
Mr
20 m 15,87 mm
Had this reel for less than 3 weeks and it won't lock in place anymore. Also not very easy to pull the hose out. Very disappointed.
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Respuesta de Servicio al Cliente: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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Nichole Ellis Nichole Ellis
Ms
20 m 15,87 mm
If I could return this, I would. Find a different brand. The threads are poor, the hose is weak, and the retraction method is frustrating. We have two other brands of retractable hoses and both have been great for 4 and 3 years respectively. If this one makes it the season, I will be shocked.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Scott Bast Scott Bast
Sub par product
20 m 15,87 mm
The spray nozel is the cheapest garbage I have ever seen. All three units were leaking everywhere. I sent video to prove it. The hose is the lowest quality of hoze made. Very disappointed in this purchase. No wonder it's cheap.
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.
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