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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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B B
aaa
20 m 15,87 mm
junk, leaks a water gun and cannot tighten it or take it off
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jay Trueheart Jay Trueheart
Owner
20 m 15,87 mm
Hose reel is alright. Customer service is nonexistent. Comes with 2 different sprayer heads, only you can't get the one that comes on it off. And Customer service has no answer even after 2 weeks- all they say is we're working on it.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Iosif Daraban Iosif Daraban
My order...
20 m 15,87 mm
I didn't receive my order
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randy  Averette Randy Averette
Mr.
20 m 15,87 mm
The retractable hose stopped retracting after a few uses. I am totally disappointed in this item. I won't be buying from you in the future unless you make this right.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Anthony Potts Anthony Potts
Mr
20 m 15,87 mm
It broke after a couple of weeks of having it did not retract anymore. I tried to contact you people to get another one, but nobody ever got back to me.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
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John John
None
20 m 15,87 mm
It’s poor quality , the hose kink easily and it does fold flat , so it sticks out
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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Roger Roger
Disappointed
20 m 15,87 mm
The hose was the least flexible hose i own. The spray nozzle would not tighten so during the first use, I got all wet. I could not take the nozzle off. I just kept twisting it to no effect. Had to cut the nozzle off, buy a hose mender and new nozzle. Disappointed
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
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Jesus Anaya Jesus Anaya
Worst experience with customer support
20 m 15,87 mm
I reported it three times that I didn't get the mounting bracket and all of them keep asking for the same pictures over and over you vevor are just trash with customers worst of all store I ever bought from with customer service and support I will never buy from you again and that's a promise!!
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Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Randy Rollins Randy Rollins
Mr.
20 m 15,87 mm
Hose has cheap end on them and when you screw a nozzles on the end you can’t change it because the end turn that is attached to the hose and no way to hold it . I recommend not to buy again
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
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