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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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raiderjimbo raiderjimbo
Hose kinks easily
Not impressed, the hose kinks up too easily
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sigops@gmail.com sigops@gmail.com
Shipping damage
After trying to use it for a few weeks realized the problem was shipping damaged. The internal was so damaged it will not retract. Kinda defeats the purpose of this whole thing. The bottom of the plastic does not line up looks like something heavy had smash it in. This is more of a shipping issue so I cannot give a proper rating. However the box could of used some type of protection, it had none so I am not surprised it was damaged. Never got around to get hold of the company for return as I had already mounted it to the house just tired of calling companies and arguing with them.
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Brad Cox Brad Cox
It’s nice but kinks and not as strong as I would have liked.
Not as sturdy and will kink easy but works very well . I probably buy it again
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our Contact Us page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jzurbuchen jzurbuchen
OK
Reasonably good quality but the sprayer is cheap.
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Lisa Lisa
Hard to pull the hose out for me
Keep in mind with this review I am elderly. I don’t t like this reel. It’s difficult to pull out. I honestly loose my breath. It is well made and I am sure it will last a very long time. But it is torcher for me to use. Please Please, please, keep in mind that this is nothing against the product itself. The product is very well made, and in order to retract that length of hose, I’m sure that it needs to be as difficult to pull out as it is. ( I will repeat- difficult for ME) It’s just not made for an elderly female My husband and I both have loved every product that we bought from vevor except this one.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Johnny S. Johnny S.
Doesn’t fully retract but works ok
20 m 15,87 mm
Doesn’t fully retract. Works well enough but gets tangled and doesn’t fully retract.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Axxam Enni Axxam Enni
Doubtful quality
Small diameter hose with limited flow rate. Hose appears low quality which is easy to twist and kink. I doubt it will last long.
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johnnytime500 johnnytime500
could benefit from a better hose
20 m 15,87 mm
hose on the inside wraps went flat and greatly reduced water flow/ pressure
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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raymondm35 raymondm35
Replacement
Ordered a retractable 1/2 water hose had issues with it retracting back and only would retract halfway and stopped contacted. Customer service had to go around and around before they would actually do anything about it had to provide a video showing the issue and then they finally sent an email stating that they would send a replacement.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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JACQ Pierre JACQ Pierre
Axe de fixation je supporte pas la rotation de l'enrouleur
Axe de fixation je supporte pas la rotation de l'enrouleur  3
Enrouleur très bien mais, l'axe en plastique qui le fixe au support pli et se cisaille sous le poids Il faudra trouver une solution pour l'année prochaine
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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