Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

You can't turn this off at the end of the hose with either attachment. The only way to turn the water off is to go to the faucet and turn it off there. The attachments do not have the ability to turn the water off when you are done using it. You have to go to your faucet, turn it off and then retrack the hose. Everything is plastic.

The reel in mechanism failed the third time I used it. It won’t reel in the hose after use. It worked the first two times. Now it only reels in half the hose before it stops.

Hose has cheap end on them and when you screw a nozzles on the end you can’t change it because the end turn that is attached to the hose and no way to hold it . I recommend not to buy again

I received this with no shipping damage. However after opening and going through the entire process of mounting bracket and hanging reel, I couldn't attach connection hose to water faucet because the attachment coupling was "oval" in shape and not "round" like it should be. My choice was to repair at my own expense or go through the trouble of repacking everything and returning for replacement which is a lot of trouble. This could all be avoided by having good quality control!!!!

Don't buy does not work. Problem. NON RETRIEVE HOSE AT ALL. MECHANISM FAULTY. Trying to get refound but don't waste your time trying!! I'm trying to reach out to customer service but no luck so far.

Item is NOT as described, I ordered 1/2 and this hose is barely 6-7mm it's super tiny, cheap black hose, not like what was advertised. I am pretty unhappy about this purchase. I have ordered a few things from this company that I was pleased with, but this hose is pure garbage. Please refund my money so I can purchase something better. Thanks

L'enroulage automatique ne fonctionne pas donc le tuyau ne se range pas. Impossible de contacter VEVOR pour un remplacement via le formulaire car le téléchargement de photos ou vidéo ne fonctionne pas.

My first use, I pulled the hose out to use had it lock in fine as it was rolling back in a rod feel out and the piece of the spool feel out. On the side of the reel a small white piece was sticking out to the side. I held the white piece up to get the hose to reel back in all the way. Please Let me know how to return and warranty. J

The customer service here is ridiculous. On May 27th I made a claim because the hand sprayer started spraying out the side of the handle after being used only 1 time!!! They responded that I would hear back within 48hrs for the resolution. Here it is April 3rd and still nothing. I have contacted them a couple times since and get the same response. “I should hear back from them within 48hrs with their results….. I am about to pack both up and send them back and get my money and by somewhere else. Such a simple thing to replace I don’t understand why it is taking them a week to figure out what to do….

J’ai acheté au mois de février cet enrouleur en payant le prix fort et pour être tranquille pendant plusieurs années , et à l’ouverture du colis je constate que le produit est endommagé au niveau de l’axe qui maintient les 40m de tuyau. Après ma réclamation auprès du service client, ils me Demandent des photos du carton pour savoir si le produit a été endommagé pendant le transport . Pas de chance pour eux le carton est en excellent état . Donc je conclus que le service qualité n’a pas Fait son travail , et celui qui fait le packaging est passé outre . Première discussion avec un chat : elle me Tutoie super le Respect de la Clientèle J’attends deux jours ouvrable , je refais une demande . On me demande photo du carton pour au final me proposer un dédommagement de 20€ . 😂😂😂 A croire que j’ai acheté un produit d’occasion . Donc si j’accepte , j’aurais payé 80€ un produit cassé . Non désolé je veux un remplacement de mon produit Ci dessous leur proposition : Bonjour, Merci pour votre mail. Considérant que vous êtes notre précieux client, nous souhaitons vivement vous offrir une solution satisfaisante. Nous vous rembourserons 20 euros pour compenser vos pertes et vous conserverez le produit. Acceptez-vous cette offre ? Nous attendons patiemment votre réponse. Cordialement,