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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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Jyri Jyri
Haven't got my order
Ordered this item 1 month ago and it hasn't arrived yet. And the support dosent rely support
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Darin Darin
Mr
Terrible product and even worse customer service. Cheap crap from China!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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CamperMan CamperMan
Don't purchase
39,5 m 12,7 mm
Just like everything I've bought from Vevor, it's complete trash with no customer support. I'm done with this shitty company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rialey Hawkes Rialey Hawkes
Mr
The clamp at the end broke after just a few weeks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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BW BW
Mr
39,5 m 12,7 mm
The hose is very flimsy and kinks easily.The pressure is very low due to the orifice of the connector. Not worth the money.I highly recommend you find another brand and dont waste your money on this one.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Carrie Carrie
Not even a year
My hose exploded
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Shawn Shawn
Mr
Does not operate as advertised. Dont not reel up all the way what a disappointment
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hoser Hoser
Hosed
Having lots of difficulty retracting into holder so the hose just lays on the ground in a mess like a regular hose. Otherwise, works like a hose.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randy Randy
Can't try product because of missing hardware
Order was received without the mounting hardware. I immediately contacted customer support. After four emails that said absolutely nothing, I was notified that my ticket was going to be auto closed, and marked as solved. I can't try the product, because Vevor wont fix the issue of not sending the mounting hardware. I would suggest shopping elsewhere.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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elalami elalami
VEVOR Retractable Garden Hose Reel, 1/2 Inch x 84 ft Wall Mounted Hose Reel
It’s a piece of Chinese junk, not as it’s described it has a cheap plastic mounting bracket the hose is very cheap and it’s supposed to be 84ft it’s not even 50ft. And when you try to contact the customer service there is no phone number where to call, the only way to contact them is by messages through the website or the app, And when you contact them about the issue you will get a generic answer like this one (Vevor Customer Service Dear Customer, Thank you for your letter. We take your concerns seriously and are actively working to resolve them. Currently, we are urgently analyzing your situation and will provide a response and assistance as soon as possible. We kindly ask for your patience, as your patience is of great importance to us. Once we have a response, we will contact you immediately to provide a detailed explanation of the situation. Thank you for your understanding and patience, and we once again apologize for any inconvenience caused. Best regards, VEVOR) And you will wait forever no more response from them, then you will try to contact them again, and you will receive almost the same response, that ask you to keep waiting, and it doesn’t matter how mush messages you send you will get the same response asking you to keep waiting. until you understand that it’s a big scam and you are stuck with your junky purchase no support no return. stay away from them save your money and your time, because what ever you buy from them it will be a final sell with no support and no return options. Be aware they are Chinese scammers.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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