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Compactador de placa VEVOR, motor de gasolina de 2.8 HP y 98 CC, 5250 RPM, 1920 lb de fuerza, compactador vibratorio con placa de 18.7 x 11.8 pulgadas para pasarelas, patios, asfalto, paisajismo con adoquines, cumple con la EPA.

Reseñas de clientes para Compactador de placa VEVOR, motor de gasolina de 2.8 HP y 98 CC, 5250 RPM, 1920 lb de fuerza, compactador vibratorio con placa de 18.7 x 11.8 pulgadas para pasarelas, patios, asfalto, paisajismo con adoquines, cumple con la EPA.

221 pulgadas cuadradas 2,8 HP

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Ga*** Ga***
All
All 1
I buy it from my home use I can't use it for a month when I try to run it, it doesn't run. I buy some gas motor from vevor before and never get this problem.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Alex Alex
Plate compactor
Plate compactor  1
Would be a nice unit if i could actually use it. It came in the shipping crate without the upper handle to operate it and to mount the throttle.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dean Dean
Arrived Leaking Fluid
Not sure if the oil reservoir for the vibratory plate is cracked or it wasn’t sealed properly but the entire plate is covered in oil and it’s pooling inside the bag it comes in. Don’t want to just refill it and start it and void out any shipping damage claim. Vevor support says they answer within 48hrs but all they’ve said is sorry for the delay. So I have a $400 machine sitting in my garage unable to be used…
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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William William
You get what you pay for and the suport is garbage trying to return just back and forth
You get what you pay for no way to check oil in the exciter and If you try to return it forget about it won't be buying another vevor product ever again cheap junk made to use one time and tro away
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Aj*** Aj***
Poor shipping service
I ordered this a month ago and it was supposed to be delivered. It has never showed up. We have been fighting with the freight company for the last 3 weeks and still have no resolve. Needed this to put a swimming pool in and now we are almost at the end of the season and still no pool. Doo better with your shipping service because thos has been a horrible experience. Which is a shame because every other order that I have placed has been spectacular, service and product wise.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Paul Paul
Purchaser
I do not know how this product works because it arrived damaged and pull cord does not retract. Unable to start unit. Customer service has been helpful. Waiting for part(over two weeks ago).
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Anthony Cox Anthony Cox
Customer service is useless
221 pulgadas cuadradas 2,8 HP
Poor instructions on how to "remove the vent sealant before use." Then was told that the "tech team" will contact me via email in two business days. How about just having the "tech team" do a proper manual? Not impressed thus far, hopefully the product is not this shoddy.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Roberto Boscolo Roberto Boscolo
Piastra vibrante
Piastra vibrante  3
Non funziona devo contattare l'assistenza
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Laurence Stewart Laurence Stewart
Not what I anticipated
351 pulgadas cuadradas 6,5 HP
Only moving earth that was previously broken/tilled. Compacting power questionable
0 personas encontraron esto útil
Bill Bill
Another tool to fix
221 pulgadas cuadradas 2,8 HP
I purchased this plate compactor to do a small driveway and a small patio. Out of the box it looked promising. I put it together per the instructions and also put in the required amount of oil. Ten minutes after using it the engine locked up. I contacted supported which was non existent. After three days of no answer from support I bought a new engine to put on it. I took off the belt and found the clutch was jammed up against the crank case. No spacer at all. I made a spacer put it back together and it finally worked enough for me to finish my stone tamping. Buyer beware there is no warranty or support from VEVOR at all.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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