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Convertidor VEVOR para vehículos recreativos, 55 A, 110 V CA a 12 V CC, cargador de batería con carga inteligente de 4 etapas, rango de funcionamiento ajustable de 13 V a 16,5 V, compatible con baterías de litio, plomo y ácido, ETL

Reseñas de clientes para Convertidor VEVOR para vehículos recreativos, 55 A, 110 V CA a 12 V CC, cargador de batería con carga inteligente de 4 etapas, rango de funcionamiento ajustable de 13 V a 16,5 V, compatible con baterías de litio, plomo y ácido, ETL

55A

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Jeffery Davis Jeffery Davis
55 amp charger RV
55A
Mine caught on fire tried to burn my house down I would like a refund an address to send this back to it worked really well until it didn't
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Respuesta de Servicio al Cliente: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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John r luckert John r luckert
Owner
80A
I didn't work never buy from this company again
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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JOHN S. JOHN S.
AGRICULTURAL SPECIALIST
DO NOT BUY, THIS UNIT, 65 AMP, ALMOST BURNED MY GARAGE DOWN!! WHEN I WENT TO REPORT IT TO SEND IT BACK (AFTER ONLY 3 DAYS!!!) I WAS PUT ON A PERMANENT HOLD FOR OVER 4 HRS. BEFORE I FINALLY GAVE UP ON THE CHAT. ABSOLUTELY THE WORST CUSTOMER SERVICE!! THERE IS A REASON WHY THESE ARE SO CHEAP!! CHECK OTHER REVIEWS WHERE THE UNIT BURNED UP!!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Brian Brian
Don't buy!
Turns out this 80AMP unit says its rated for AC 15 amp circuit but in every mode that I tried to run it, it was pulling consistently more than 15 AMPS on the AC side tripping my breaker. When I contacted Vevor to ask for RMA so I can get a lower amp unit after only having this for 1 (ONE) day, and going back and forth over email for 4 days, they finally said NO and they offered me $27. LOL what? So buyer beware of this shadiness.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Colin Colin
Does not have reverse polarity protection
80A
Went up in smoke what the hell ? I should get a new one no charge and i would delete this review!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Izzy Izzy
Fraudulent Website
80A
This is a fraudulent website. The company listed this product which they did not have. They charged me and took my money and send me a fake shipping notice. I immediately noticed that the shipping notice looked dodgy and then spent weeks being jerked around by customer service and numerous emails where they told me to keep waiting and blamed it on the shipper. Finally they promised me a refund and gave me a coupon so that I could re-order. I went back online to find that the product and all similar products were out of stock. And by the way the coupon they gave me had already expired. Basically Vevor takes your money and gives you nothing. Do not order from this website.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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Scott Scott
Converter
80A
Ordered it off this website and got a cabinet try organizer instead. Told them about it and showed proof then they offered a 20 dollar refund and said keep the organizer. Umm no I disintegrate order that. Asked for a full refund or send me the correct item. They seemed to have an issue with it but ended up sending me the money back not the correct order. So I had to get another item from elsewhere
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Respuesta de Servicio al Cliente: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Neal morgan Neal morgan
Owner
45A
Hi I will let you k ow when I get it … the day before it was to show up the Canada post when on strike so it is sitting in the post office 🤷‍♂️lol
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are very sorry, regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will try its best to help you solve product problems. Please refer to the contact information in the link below. https://www.vevor.ca/pages/contact-us
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