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VEVOR Depurador de aire con filtración de 3 etapas, máquina de aire negativo apilable 800 CFM, limpiador de aire con MERV10, carbón, H13 HEPA, para uso doméstico, industrial y comercial

Reseñas de clientes para VEVOR Depurador de aire con filtración de 3 etapas, máquina de aire negativo apilable 800 CFM, limpiador de aire con MERV10, carbón, H13 HEPA, para uso doméstico, industrial y comercial

1359,2 m³/h

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Gary Johnson Gary Johnson
Device doesn’t work DEFECTIVE
1359,2 m³/h
Device doesn’t work DEFECTIVE 1
I recently purchased this item. Upon a first use when you turn on the device, it does not power on sometimes you gotta hit it. Sometimes you gotta play with the controller for it to turn on. It had a high rated CFM of over 800 and there is no way it does that spec. I have wasted too much time dealing with the chat process as there is no phone number to call they hang up on the chat process and detour you by saying email one to two days. I asked to return the product hassle, free and so far it is not even close to hasslefree. I wanted to order a different product that actually works and now I am getting the runaround. They wanted to credit me money to keep the item that is defective. I do not want it because it doesn’t work. The resolve would be to send me a different product that actually works, but it seems your best bet is not to shop through VEVOR. Don’t waste your time. Customer service is sporadic and takes about five minutes or more per message to get an answer. Then they hang up on you in the chat. I’m not even sure if these are humans were talking to.
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Green Jim Green
Vevor is Doomed
1359,2 m³/h
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paula Cozart Paula Cozart
Stay away!
1359,2 m³/h
I recommend this company to everyone! Then my daughter bought the vevor air scrubber. And it was faulty. Contacted Vevor and have gotten nothing but a run around and a offer of a pittance compared to the actual price of the product.. and give a complete run around to contact them… it’s like a game of cat and mouse.. I will not buy from this company again! I’ve bought 4 of the air scrubbers and a dehydrator.. she bought an air scrubber so we have spent a fair amount at this company. They are not a honest company! I can’t give 0 stars
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Respuesta de Servicio al Cliente: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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