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VEVOR Depurador de aire con filtración de 3 etapas, máquina de aire negativo apilable 800 CFM, limpiador de aire con MERV10, carbón, H13 HEPA, para uso doméstico, industrial y comercial

Reseñas de clientes para VEVOR Depurador de aire con filtración de 3 etapas, máquina de aire negativo apilable 800 CFM, limpiador de aire con MERV10, carbón, H13 HEPA, para uso doméstico, industrial y comercial

1359,2 m³/h

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David David
Innovative product, does not completely solve the problem.
934,5 m³/h
It was really well made, the only thing i was disappointed in is it was not the fix all for dust issues. There is many complication when optimizing air quality. Its in my arsenal, i dont regret it, but i will not buy again unless i have a perfect reason to.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Gary Johnson Gary Johnson
Device doesn’t work DEFECTIVE
1359,2 m³/h
Device doesn’t work DEFECTIVE 1
I recently purchased this item. Upon a first use when you turn on the device, it does not power on sometimes you gotta hit it. Sometimes you gotta play with the controller for it to turn on. It had a high rated CFM of over 800 and there is no way it does that spec. I have wasted too much time dealing with the chat process as there is no phone number to call they hang up on the chat process and detour you by saying email one to two days. I asked to return the product hassle, free and so far it is not even close to hasslefree. I wanted to order a different product that actually works and now I am getting the runaround. They wanted to credit me money to keep the item that is defective. I do not want it because it doesn’t work. The resolve would be to send me a different product that actually works, but it seems your best bet is not to shop through VEVOR. Don’t waste your time. Customer service is sporadic and takes about five minutes or more per message to get an answer. Then they hang up on you in the chat. I’m not even sure if these are humans were talking to.
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Green Jim Green
Vevor is Doomed
1359,2 m³/h
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paula Cozart Paula Cozart
Stay away!
1359,2 m³/h
I recommend this company to everyone! Then my daughter bought the vevor air scrubber. And it was faulty. Contacted Vevor and have gotten nothing but a run around and a offer of a pittance compared to the actual price of the product.. and give a complete run around to contact them… it’s like a game of cat and mouse.. I will not buy from this company again! I’ve bought 4 of the air scrubbers and a dehydrator.. she bought an air scrubber so we have spent a fair amount at this company. They are not a honest company! I can’t give 0 stars
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Respuesta de Servicio al Cliente: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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Mariana Mariana
It never arrived
Received the HEPA air filter; however, I never had the chance to receive the actual air purifier 800 CFM! Still waiting for the refund!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sv Sv
Not powerful at all
934,5 m³/h
This is more like an air blowing fan than sucking air scrubber.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Brendon Conklin Brendon Conklin
Me
934,5 m³/h
This product arrived defective and close to a month late. Also it's the recalled one that vevor is demanded to recall and not sell. I am currently being haggled for my refund and vevor just wants to up and business as usual while packing out the warranty time. I will probably not do business with the vevor again.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brendan Brendan
Mr
Misleading electrical specs and poor support The air scrubber arrived with a commercial 16A plug, which is not compatible with standard Australian 10A outlets. This was not disclosed anywhere in the product listing. A second unit I purchased from Vevor (the higher-capacity CDM-850 model) came with a standard 10A plug, so the inconsistency was surprising. Customer support suggested using a plug adapter instead of offering a proper replacement, which is not an acceptable or safe solution. Overall, unclear product information and disappointing after-sales support. Based on this experience I would not recommend purchasing this product from Vevor.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Craig Parrish Craig Parrish
Doesn’t Seem To Work
934,5 m³/h
I have run this unit for over 400 hundred hours testing it against smoke, drywall dust, and sanding dust. It seems to have no impact on any of these substances. You can watch smoke pass through it (if it was HEPA this shouldn’t happen). When sanding drywall it seemed to have little to no impact on airborne dust and sanding dust from wood was too heavy for it to grab from the air. All of this was tested in my 10x10 basement shop. In terms of construction the unit seems durable and well built I am just highly doubting the filters are anywhere near the spec they claim tk be.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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