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Deshidratador de alimentos VEVOR, 6 bandejas de acero inoxidable, 400 W, temperatura ajustable y temporizador de 24 horas, liofilizador para carne seca, frutas, verduras, hierbas y golosinas para perros.

Reseñas de clientes para Deshidratador de alimentos VEVOR, 6 bandejas de acero inoxidable, 400 W, temperatura ajustable y temporizador de 24 horas, liofilizador para carne seca, frutas, verduras, hierbas y golosinas para perros.

6 Bandejas

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Roobik Roobik
Buyer
Buyer 1
I received the unit, I opened the box today and found the unit is damaged during the shipment. The upper right hand side of the door is bent. This is extremely frustrating because this is not the first time that happened. Clearly this happened because the shipping box was not sturdy enough to protect the unit inside during the shipment. I bought protection insurance and would like to claim another replacement unit, however that will take some time to file. The unit overall look is okay but it is over priced because the unit is not sturdy enough to justify the price.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Leisa Leisa
purchaser
6 Bandejas
I have not used this item, because it is too small for my needs. This company has horrible communication skills. I have reached out to the company via their chat process for weeks asking for an address of where to return this item at my own expense. Not sure if I have chatted with a person or possibly an AI robot. Either way i have not gotten any response back about as where i am to send this return. Because of this poor service i am leaving 1 star in most of the areas. i am also canceling my plans to ever buy from this company again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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evaux evaux
madame
madame 1
Bonjour J ai reçu mon appareil avec une belle cabosse sur l arrête de l appareil . Pour du neuf ce n 'ai pas acceptable.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Cheap Cheap
Company
10 Bandejas
Company 1
I ordered and received a dehydrator from Vevor. The box looked very beat up so it was opened right away to look for any possible damage. I did find that top and side was damaged from shipping. I have contacted customer service and sent them pictures and request they asked for. Vevor has wasted three days with emails offering to take money off the item to get me to except it. I have told them I would like a replacement or a full refund. This has be the most disappointing online purchase I can remember, not to forget it is a Christmas gift. Vevor still has not replied to my request to give me a full refund. This is where a company is separated from the rest, No customer service!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ev ev
porte du déshydrateur reçu en mauvais état
Déçue... La porte du déshydrateur n'est pas droite...je suis sans cesse en train de devoir la reprendre car elle penche vers le bas dès l'instant ou elle n'est plus attachée... et même lorsqu'elle est fermée avec l'attache, elle penche encore.. Je l'ai utilisé une fois...déshydrate t'il vraiment ?? Par contre, fait peu de bruit...
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Let Let
Non funziona
Purtroppo l'articolo è arrivato non funzionante
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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Karen Karen
Mrs.
Dehydrator purchased on 12/11/25. Arrived and the "+" and "-" buttons do not work. Brought it to their attention. At first they wanted me to disassemble the unit to check the buttons after I sent a video showing the buttons do not work. I told them I was not going to troubleshoot a defective unit, and I wanted to return for full refund, as per the terms on their web site. Next they offered me 30% of my money back, and keep the defective unit. I refused. Next they offered 60% of my money back and keep the defective unit. At that point I escalated it to Paypal, which I used to buy the unit. Vevor stated that their factory was too far to ship the unit back (which is weird, if you realize that they had no problem shipping from the factory to me, same distance). Today is 01/15/26, over a month, and all they do is send emails either telling me it will be addressed in 48 hours, or even worse, send emails saying we are closing the ticket unless you say otherwise. I cannot over emphasize that if you do business with this firm, then do not expect any customer service, or accountability of providing a full refund for a non working defective unit (although their web site clearly says it is eligible for free return).
9 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Yuriy Yuriy
Cheap quality
10 Bandejas
Poor quality. First of all it was damaged when arrived, secondly company support was not responsive, and finally I was fighting to get my money back. Yes i have Vevor vacuum sealer and i like it but this one I don't recommend at all
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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20watt 20watt
Sir
Item was lost in delivery and never arrived. About one month after placing the order, VEVOR gave up and refunded my payment.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Peter Peter
Heer
Bonjour. Cette Commande est une experience Négative pour moi. car l`artikle étant Payer, Vous nàvez pas pu me livré.Ce que vous avez pu faire cest de me rembourser.Je trouve trés Mal ce comportement de Votre part.Une trés Grande déception de Votre part. Trés Amicalement.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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