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Deshumidificador VEVOR de 30 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 30 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

30 pt

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Gage Kuhns Gage Kuhns
Dehumidifier
35 pt
Overall a good little dehumidifier. It does not remove the amount of moisture it claims to though. I had to get a second one and they still never satisfy at45% humidity in my basement. They run 24/7. Overall they do keep the humidity lower then if I didn’t have them though. Basement is within the specified square footage for one unit, but two don’t even satisfy.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Gator Gator
Much smaller than my other 52 pint dehumidifier
52 pt
I do not think I would buy this again. Matter fact, I will probably be returning. I previously Had a 50 pint dehumidifier that stopped working. I thought this one was slightly bigger so I went with it.. however it is actually a much smaller unit and the collection bin is tiny. It fills up very fast so unless you’re changing it constantly throughout the day, you will not get 52 pints.. additionally, the way it is designed the water fills too high up to the top and there’s virtually no way of taking it out without spilling it. The controls are hard to do. They are not very responsive. To empty it you also have to spend it around and take it out the back and there is no handle.. compared to my previous one this is very much inferior.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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L gill L gill
Weak
80 pt
Weak 2
Does not work as well as the cheap unit i got to replace it. No where near the 80pint advertised. Do not
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bill Bill
Residential dehumidifier
80 pt
Doesn’t really seem to be doing anything. Even when set to continuous dehumidification and has the drainage hose attached, it never gets below 48%, and now it’s up to 65%. I would not recommend
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cate Cate
Unhappy customer
30 pt
Pressed on button nothing………contacted immediately crickets impossible to connect with an actual human The most horrible customer service imaginable one month later still unresolved will never purchase from this company again
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Sierra Gordon Sierra Gordon
Never received
52 pt
Never received  1
I’m pretty pissed off it took them a month to respond Tharp asked if I wanted a refund when I specifically remember if I wasn’t delivered on time I would get 20% off
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jreevesy85 Jreevesy85
DEAD ON ARRIVAL
80 pt
DEAD ON ARRIVAL 1
This unit was dead on arrival. Unit comes on but does not dehumidify at all. Hasn't produced a single drop of water. Meanwhile the humidity in my home continued to rise. Attempted to deal with support. Was told someone would help me withing 48 hours which never happened. Then, when trying to initiate the return/refund I was told someone would reach out to me within 24 hours. Got to be kidding me. Guess we'll see...
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amir Hadzikadunic Amir Hadzikadunic
Owner
30 pt
I didn't receive this order yet
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jean-Jacques Jean-Jacques
deshumidificateur
52 pt
Au bout d'un mois il ne fonctionne plus. Vevor me propose de me débrouiller pour le faire réparer et ils paient soit disant la facture ou ils me donnent 22$ de compensation: ridicule. Je l'ai payé plus de 250 et la garantie prolongée m'a coûté à elle seule plus de 35$. La moindre des choses aurait été qu'ils assument leur responsabilité et me remboursent intégralement y compris le prix de la garantie. Ou qu'ils me l'échangent. Très déçu et avant de recommander chez eux, je vais y penser à deux fois.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et nous sommes en contact permanent avec vous à ce sujet. Nous vous avons fourni une solution par courriel. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par courriel.
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Sreymoch Sreymoch
Mrs.
52 pt
I have a concern regarding using this product(dehumidifier)since this dehumidifier used flammable refrigerant, the propane gas is used. My house with hyper dog including the energetic kids of mine may have high risk using this dehumidifier near by. I am concerned of they might knock it down which may cause leaking of the propane gas and plus my bedroom is not 4m2 square enough for the dehumidifier to be used as the manufacturer has mentioned. I would like to return and get a refund. I am still waiting for the response from the Vevor customer service. This is the second day since I had submitted the request to return the product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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