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Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

52 pt

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Gator Gator
Much smaller than my other 52 pint dehumidifier
52 pt
I do not think I would buy this again. Matter fact, I will probably be returning. I previously Had a 50 pint dehumidifier that stopped working. I thought this one was slightly bigger so I went with it.. however it is actually a much smaller unit and the collection bin is tiny. It fills up very fast so unless you’re changing it constantly throughout the day, you will not get 52 pints.. additionally, the way it is designed the water fills too high up to the top and there’s virtually no way of taking it out without spilling it. The controls are hard to do. They are not very responsive. To empty it you also have to spend it around and take it out the back and there is no handle.. compared to my previous one this is very much inferior.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Jean-Jacques Jean-Jacques
deshumidificateur
52 pt
Au bout d'un mois il ne fonctionne plus. Vevor me propose de me débrouiller pour le faire réparer et ils paient soit disant la facture ou ils me donnent 22$ de compensation: ridicule. Je l'ai payé plus de 250 et la garantie prolongée m'a coûté à elle seule plus de 35$. La moindre des choses aurait été qu'ils assument leur responsabilité et me remboursent intégralement y compris le prix de la garantie. Ou qu'ils me l'échangent. Très déçu et avant de recommander chez eux, je vais y penser à deux fois.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et nous sommes en contact permanent avec vous à ce sujet. Nous vous avons fourni une solution par courriel. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par courriel.
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Sreymoch Sreymoch
Mrs.
52 pt
I have a concern regarding using this product(dehumidifier)since this dehumidifier used flammable refrigerant, the propane gas is used. My house with hyper dog including the energetic kids of mine may have high risk using this dehumidifier near by. I am concerned of they might knock it down which may cause leaking of the propane gas and plus my bedroom is not 4m2 square enough for the dehumidifier to be used as the manufacturer has mentioned. I would like to return and get a refund. I am still waiting for the response from the Vevor customer service. This is the second day since I had submitted the request to return the product.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Paliwoda Paliwoda
Review
52 pt
Worked great the first year, next year just keeps freezing up solid even in plus 24 with 60% humidity must have lost the refrigerant
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andre Andre
M.
52 pt
Après seulement un ans le déshumidificateur gelée même a 20 degré pas bon achat.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ted Ted
Home owner
52 pt
I never received it. I waited a few weeks and then called them, but they didn't know what happened to it. They returned my money. I'm not sure if I will order from them again. Rating is not possible with out product. We'll not an option to not rate so I gave all ones as I did not get order.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Manuel Herrera Manuel Herrera
Mr.
52 pt
Huge mistake. This product is useless. Customer service horrible. Never again buying from this store.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
Customer
52 pt
This is a very small unit it is only 1.13 gallon capacity and they sell it as a 52 pint capacity..I contacted vevor and they only had short answers for me and would always say its a 52 pint but this is definitely not 52 pint so I would suggest that you do not purchase this unit because it is only 1.13 gallon capacity size.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Oli Oli
D
52 pt
Not working
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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MB MB
Owner
52 pt
This dehumidifier came to me damaged during shipping. I contacted Vevor immediately for a refund , and this is where the jack around started . It took 1 1/2 week before they agreed to a full refund of my money . They kept making low ball offers to me on my refund to settle . Buyer be ware when purchasing from Vevor .
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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