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Embutidora eléctrica de salchichas VEVOR, 10 L/22 lb, control de velocidad continuo y pedal, de acero inoxidable, resistente, con 4 tubos de embutido, para uso comercial y doméstico.

Reseñas de clientes para Embutidora eléctrica de salchichas VEVOR, 10 L/22 lb, control de velocidad continuo y pedal, de acero inoxidable, resistente, con 4 tubos de embutido, para uso comercial y doméstico.

10 L Montante Eléctrico

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Cam Cam
stuffer broke
10 L Montante Eléctrico
stuffer broke 1 stuffer broke 1
i finaly got a chance to use my new stuffer IT BROKE ON FIRST USE I was stuffing pepperonis and all was good until the last couple inches of product and then there was a BIG BANG!!! the pins bent that hold the unit and it came crashing down it also bent the receivers for the pins on the tank!! NOT IMPRESSED i had to use my manual stuffer to finish the job i buy a lot of Vevor equipment and generally a great product I had five guys over to watch the unit at work then it broke kind of embarrassing!
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Michael Coyle Michael Coyle
Good price, decent product, terrible customer service
Bought this stuffer to do some homeade deer sticks, the price really caught my eye, a 33 pound stuffer with a motor, what a deal. Shows up at my house after 2 weeks (tracking shows it was lost in transit for a few days, not necessarily vevors fault). Anyway I was super excited to put it to use, I open the package, read the directions and attempt to use it and I can hear the motor working but nothing is moving. So I go ahead and take the top cover off and find about 8 different screws, bolts and nuts just laying in the top. The drive gear that comes off the motor was also missing the set screw to hold it in place and was slide off not making contact with the driven gear. I ended up have to go to the hardware store to purchase a set screw. There is also a low limit switch mounted inside the stuffer that was just laying inside the machine not attached to anything. When I saw all this was immediately disappointed so I emailed vevor and requested an exchange or money back and they responded with, “ just go ahead and reinstall all the loose parts and it will work fine”. Basically that’s what I did, but it’s still not something hi should have to do after spending over $400 on one of their products. I did get it working and the first time I used it I noticed the pins that hold the hopper in place are very short and don’t make much contact with the hopper, once stuffing the pins bent down and the hopper fell and hit the base of the stuffer. Never did reach out to vevor about this last issue because I figure it won’t matter anyways. At this point I just went ahead and replaced the pins with a better product and beefed the stuffer stand up so this doesn’t happen again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Renee Pennington Renee Pennington
Arrived Broken
10 L Montante Eléctrico
Support ticket ID: 1766784316773 - still no resolution Was supposed to be Christmas gift for my husband. The box it arrived in (FedEx) was mangled. My son wrapped it the day it was delivered so my husband didn’t see, so I did not see for myself just how bad the box was until Christmas morning. Later that day, we set it up and turned it on to test it out. (It ships with the plunger in the down position.) The plunger went up, but WILL NOT go back down. I submitted a support ticket to request a replacement or refund, and still no resolution 2 weeks later. Just some troubleshooting suggestions. I am still out $350 with a broken unit. Save yourself the trouble.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Marco Marco
Arrivato danneggiato
Arrivato danneggiato  1 Arrivato danneggiato  1 Arrivato danneggiato  1 Arrivato danneggiato  1
Mi costringete ad effettuare una recensione negativa in quanto arrivato dopo un mese e danneggiato, ma la cosa più grave è una settimana che vi scrivo e-mail per cercare una soluzione ma non mi viene data . Mi auguro ci sia un rimborso da parte vostra in quanto il macchinario non è utilizzabile e mi occorre per lavorare .
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Jon Jon
GM
It constantly jams up at the auger. It cant push down beef or pork, it just makes a grinding sounding. I've been trying to return it for weeks but vevor has been giving me a hard time.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ESTEBANE ESTEBANE
nul
3 mois d'utilisation et le voila cassé
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cody Cody
Mr
Product never showed up/Not recieved
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Marie Guggisberg Marie Guggisberg
Ms.
Didn't work right out of the box! Plunger will go up, but now down! Shouldn't these things be quality checked before getting shipped out??? Now that the push rod is stuck all the way up we get to disassemble it enough to get the push rod down to ship it back. While it seems well built as it's extremely heavy, we really won't know because IT DOESN'T WORK! Thank God it's still in warranty. Cause once anything from Vevor is out of warranty you can't by parts for it or get any help with it! So if you order something, make sure you're going to use it right away repeatedly to make sure there isn't any issues. This is the second stuffer that we purchased. The first one needs a simple magnet to control the variable speed option, and the magnet in the motor broke when the push plate that comes with the equipment broke during use, causing a sudden jar. Which was apparently enough to break the magnet. The plate was defective and we were able to get one of those as I got ahold of them on that before the warranty was up, but didn't receive the plate until after the warranty was out so we never found out about the variable speed magnet being broke until after the warranty was up. And they have absolutely no.options for getting a new magnet. But if it were under warranty they would have no problem shipping one out for free. So in short, if it's out of warranty they basically tell you to piss off, it's not their problem! Worst company ever! Never buying from Vevor again.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Terry w Terry w
Customer service sucks
Don’t buy from these people they lie about the product and won’t let you return it and if they get bad reviews they remove them and only keep the good ones look up videos on utube
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dene Holmes Dene Holmes
Owner
The product was shown in a search for a 260watt sausage maker. Seconds after ordering I realized it was a 200watt model. Tried to cancel order, request refused. Told to refuse delivery to get free rtn. Delivered to the door step, not home to refuse delivery. Now vevor says rtn is on me , $85. Yet I bought the 260watt vevor one I wanted. Now I have two, one not opened. POOR customer service.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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