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VEVOR Enganche para Remolque de Viaje Acero Enganche de Distribución de Peso con Control de Balanceo Bola de 59mm Caída y Elevación de 20,3cm Enganche de Remolque Longitud de Cadena 45,7cm para RV SUV

Reseñas de clientes para VEVOR Enganche para Remolque de Viaje Acero Enganche de Distribución de Peso con Control de Balanceo Bola de 59mm Caída y Elevación de 20,3cm Enganche de Remolque Longitud de Cadena 45,7cm para RV SUV

2-5/16 pulgadas 8 pulgadas

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Ryan Ryan
vevor WDH Review
While the hitch itself appears to be in good quality and solid construction. The support brackets used to hold up the tension bars are not. After only one short trip the bracket has become bent and unusable. Unfortunately it seems this is occuring to the brackets on both sides. Other brands appear to use thicker metal for these brackets providing more stability for the tension bars. See attached for photo.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mbp Mbp
Client VEVOR
Grosse deception à reception car l attelage n estpas compatible avec les attaches remorques européens standards style col de cygne , ce qui n est pas mentioné dans le descriptifdu produit. Il fautque le vehicule soit equipé d une attache remorque type américain , à savoir un embout carré de. 50 mm de. Coté dans lequel le support de la boule peut etre connecté et vissé. Dommage !!!!
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Z Z
Not as described
2-5/16 pulgadas 7 pulgadas
Thought I was getting a 1500 lbs WDH. Turns out it is 15000, was not easy to find this out. this is over rated for what I need and they will so far not give me a refund. I am begging them at this point. We'll see what happens.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bob Bob
Run don't walk away from this hitch
2-5/16 pulgadas 7 pulgadas
Purchased in Feb. 2025. Hooking and unhooking the hitch requires wrenching bolts every time. While cumbersome you get used to it. The major defect in this hitch is the manner in which the hitch angle is set. Most hitches use a post with washers for the top bolt so when everything is tightened the hitch cannot change the angle. This hitch uses a bolt you have to screw in/out to adjust the hitch angle. The problem is even when everything is tightened up the top bolt will screw in on its own and slowly relax the hitch angle. This started after a couple of months of use and was having to constantly reset the hitch angle and the bolt got progressively more difficult to adjust. The final straw was when taking the trailer on a trip the top bolt lost its threads.and the bolt was pushed all the way through the hole. Didn't check to see if the threads in the hole were stripped as well, but likely the case. We had to purchase a new hitch to get the trailer home. Having gone round and round with customer support the final thing they offered was paying to have it "repaired" or reimbursing me $25. Even if it can be "fixed" I wouldn't use it again and wouldn't want anyone else to take on the risk. This is going on the scrap metal pile.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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