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Estabilizador de escalera VEVOR, gancho separador de escalera de pared extensible 2 en 1, accesorios para escaleras de cumbrera tanto horizontales como verticales, barra en T de acero resistente con agarre de goma, acceso rápido a techos inclinados.

Reseñas de clientes para Estabilizador de escalera VEVOR, gancho separador de escalera de pared extensible 2 en 1, accesorios para escaleras de cumbrera tanto horizontales como verticales, barra en T de acero resistente con agarre de goma, acceso rápido a techos inclinados.

Modelo 2 en 1

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Hansen Hansen
Handyman
Soporte Fijo Simple
Doesn't fit my ladders well. Otherwise okay.
1 personas encontraron esto útil
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Kevin Kevin
Mr.
Modelo 2 en 1
I had difficulty with assembly as instructions are very sparse. I requested further information from Vevor and about 10 days later they sent me exactly the same instructions that are included with the product. Meanwhile I had worked it out. Very poor customer service though am quite happy with the item now that it is assembled.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pilar Vicente Pilar Vicente
vino golpeada y no servicio postventa
Modelo 2 en 1
vino golpeada y no servicio postventa 1
No estoy satisfecha porque la escalera vino golpeada. Solamente me atenció un asistente virtual que tuve que escribir la queja en inglés. Pero no me han contestado en un mes. Estoy muy descontenta.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Gracias por sus comentarios. Le pedimos disculpas sinceramente por los inconvenientes causados ​​por el problema que ha experimentado. Hemos asignado a un especialista para que se ponga en contacto con usted a través del ticket de soporte n.º [464263388922880] en un plazo de 48 horas, con el fin de ofrecerle una solución adecuada. Por favor, revise la dirección de correo electrónico asociada a su pedido y responda a través de ese medio.
paulcdelia3 paulcdelia3
WEIGHS A TON!!
Soporte Fijo Simple
I had a reasonable expectation that this would be fabricated from aluminum like my extension ladder and certainly not ridiculously heavy steel, rendering the ladder now unmanageable!! VERY DISAPPOINTED!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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Mi*** Mi***
Others should know that it will not work on round post ladders.
Can’t use it. It’s not compatible with the type of ladder I have
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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Jeff Jeff
Manager
Soporte Fijo Simple
Its weight is 5.5 lb. It is too heavy to use it on the top of my 30' long ladder.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Alexandre leclerc Alexandre leclerc
U-locj
Soporte Fijo
U-locj 3
Les u-locks ne sont pas compatibles avec les trous prévus à leur effet.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience! We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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D. Link D. Link
Mr.
Mr. 3
The product is substantial, but is heavier than it needs to be. It makes ladder handling more difficult. Also, there is no flexibility, if the L-buckle does not fit the rung. Contacting manufacturer’s customer service was disappointing, basically you are on your own. I needed the L-buckles to be remachined to fit a popular well know ladder. Customer service was NO help!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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tom tom
Heavy
Soporte Fijo
It is a little heavy the end of the ladder It wound better if it was made of aluminum... Its lighter
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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JK JK
Could be better ....
Soporte Fijo Simple
I got this instead of adjustable design because I didn't like the way the adjustable model's width was not as wide as the simple model and it sticks out forward too much. I do like the adjustable model's easy to adjust knobs instead of simple model's nut and unnecessarily long bolt that was pain to put on and even more pain to remove if you have to adjust it. If you could put an easy to adjust knob on the simple design, it would be a sure-fire winner. Both simple and adjustable models need a revision in its design to work better.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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