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VEVOR Filtro de arena, 24 pulgadas, caudal de hasta 65 GPM, sistema de filtro de arena para piscina sobre el suelo con válvula multipuerto de 7 vías, filtro, retrolavado, enjuague, recirculación, resi

Reseñas de clientes para VEVOR Filtro de arena, 24 pulgadas, caudal de hasta 65 GPM, sistema de filtro de arena para piscina sobre el suelo con válvula multipuerto de 7 vías, filtro, retrolavado, enjuague, recirculación, resi

65 GPM 24 pulgadas

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Klaus Quint Klaus Quint
Great sand filter
65 GPM 24 pulgadas
Great product for a great price Installation is very easy - worked immediately perfect. Absolutely recommended
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Mina Mina
This sandfilter split at the seam
65 GPM 24 pulgadas
This sandfilter split at the seam  2 This sandfilter split at the seam  2
I bought this sand filter last july of 2025 The filter split at the seam exactly on july 2 of 2026. I contact customer service to see about a warranty, since that was obviously a manufacturer defect. I got an email saying that the only thing they could offer me was 39.00 dollars. I bought a different sand filter and got the extended warranty.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Manuel Manuel
Herr
65 GPM 24 pulgadas
Herr 3
Nach nur einer Saison ist mir der Hebel abgebrochen super toll Hoffe bekomm einen Ersatz Ansonsten Preis Leistung passt
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tabitha Johnson Tabitha Johnson
Owner
65 GPM 24 pulgadas
Owner 1
This lasted about 3 months before it cracked and started leaking. It sprays out water when the pump is running causing our pool to loose water quickly.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Logan Logan
Owner
65 GPM 24 pulgadas
Owner 1
DO NOT BUY THIS! In Fact....DO NOT DO BUSINESS WITH VEVOR. I bought this sand filter AND the 3 year extended warranty. It shipped to me July 9, 2025 and was professionally installed shortly thereafter. As of August 16, 2025 (barely two months) the filter had cracked (80F - 90F temperatures outside in Kentucky) and was hemorrhaging water. I filed a warranty claim and was first instructed to attempt to repair it from the inside with glue (which involves un-installing and re-installing). When I told Vevor this was unacceptable, I was offered $106. I again pointed out that the unit was 2 months old and I bought an extended warranty, zero hassle repairs or replacements. They offered $214. In combatting the asinine nature of Vevor's resonse to this failed pool sand filter I realized they are out of stock on the product - which explains why they cannot send a replacement (for which I'd have to still hire my pool guy again to un-install, un-load media/sand, re-install). I will never EVER suggest or attempt to save money by ordering their products again. Not only is the product sub-par, but their support....even additional coverage support..... will leave you wishing you had paid more. I learned the lesson again - "QUALITY DOESN'T COST MORE, IT JUST LASTS LONGER".
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Martín Negrete Martín Negrete
Didn’t last a month and a half
65 GPM 24 pulgadas
Didn’t last a month and a half 1 Didn’t last a month and a half 1 Didn’t last a month and a half 1
I purchased this sand filter to replace my old one. After about a month I noticed pool water level is low so I check the system and found water and sand leaking near the sand filter. I removed the sand to inspect the sand filter tank and found a split fully along the seam. I reached out to customer support and was offered 36 dollar compensation and told to simply use glue as a fix. I have spent over 10 hours assembling/troubleshooting/disassembling The sand filter Spent over 300 dollars on replacement sand. I will be over 600 dollars down the drain. Very unsatisfied with Vevor product and their support. Do not recommend this product.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Filippo Filippo
Prodotto di scarsa qualità.
65 GPM 24 pulgadas
Prodotto di scarsa qualità.  1
Il prodotto si è danneggiato a un mese dal suo utilizzo. Si sta rompendo completamente. L’assistenza non mi sta dando riscontri.
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Taylor Taylor
Really guys
65 GPM 24 pulgadas
Really guys  1 Really guys  1 Really guys  1
Received a damaged pool filter with a box that went through Vietnam. Having to go through the return and refund process is a pain due to their system
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Me Me
Only lasted 1 season, conviently just out of warranty.
65 GPM 24 pulgadas
sprung a leak at the seam just barely a year of use. get extended warranty.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Renee Renee
Last less than 1 season/Didn't Honor warranty
65 GPM 24 pulgadas
Lasted less than 1 season of usage.(3 MONTHS ACTUALLY) Stored it correctly and opened the pool back up and the diverter seal and the Intake valve is both leaking and cracked. Contacted Vevor since it was under the 12 month warranty. 10 days later and still NOTHING. I have been messagibg them and checking in with them every couple od days with no one able to follow up. Juat keep saying, "its been escalated up watch your email". I have been given the run around the ENTIRE TIME!.. 10 days?!?! Are you serious!?! NOW, I have a pool that isn't usable at this time untill I buy ANOTHER POOL FILTER.. at $400+. DO NOT BUY THIS BRAND. CUSTOMER SERVICE IS CRAP. PRODUCT IS HORRIBLE QUALITY. WILL NOT FOLLOW THROUGH WITH THE "WARRENTY".
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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