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Filtro de cartucho VEVOR 396GPH, filtro externo para acuario de 4 etapas con bomba potente, máquina de limpieza con circulación de agua y medios filtrantes para peceras y acuarios grandes de hasta 125 galones, para agua dulce.

Reseñas de clientes para Filtro de cartucho VEVOR 396GPH, filtro externo para acuario de 4 etapas con bomba potente, máquina de limpieza con circulación de agua y medios filtrantes para peceras y acuarios grandes de hasta 125 galones, para agua dulce.

1500 L/h

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Afehr Afehr
Buy the other type
These filters are good but the other option on the site are night and day better. Have two of these and four of the other of different sizes and wish I just got the other ones instead.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Mark Mark
A nice little canister filter - UV light stopped working
This is a very nice little canister filter. It comes with everything you need to set it up (including the biomedia). My only complaint is that the UV light stopped working after 3 weeks.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Add Add
Yes but no for turtles
So this is a really easy set up and stuff for a regular fist tank. Obviously from the title I have a turtle. I have a 70 gallon tank and it’s filled roughly about half way so like 35/40 gallons. I have an adult yellow belly slider. I got this In hopes that it would be as good as my last one. It is not. It cannot stand up against the turtles waste output. My prior filter from a diff company would make the water spotless. The water pressure on the outtake is lower than I anticipated. It’s overall a good system but not right for turtles. Also wasn’t a fan of the intake tubes. Made it hard to try and adapt so it was a single pipe not two. Wasn’t made to be adapted or changed which is inconvenient for I was looking to make the tank quiet, The water intake pipe my turtle keeps like attacking and it just isn’t suited for her. My last filter died that’s why I bought this one. Not sure if I need to go up in canister filter strengths or just switch back to the old brand. I feel like for fish this would be a fine filter though. Haven’t decided on my next move but always looking for input and ideas. Good brand for fish. Probably
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Doug Weatherly Doug Weatherly
Buyer
Work stops flowing all the time
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matthew R Kenney Matthew R Kenney
Wish it worked.
1500 L/h
Sadly this item is missing parts & leaks & is basically unusable. Not happy, it was a gift for my wife & it sadly does nothing but leak & of course with missing parts it just isn't worth purchasing. No help on this.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brandon Brandon
Came broken
Came broken 1 Came broken 1
Something must have happened during shipping, one clip is broken as well as the UV light inside. So it is now useless.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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RT RT
Failed a few days short of 1 year later.
Waiting to see if they make things right, as of now I wouldn’t bother unless you like spending 100+ dollars every year on a new filter.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Fish keeper Fish keeper
Good filter but received with broken shaft
Received with a broken shaft, no solution over a month now, customer service very slow, alao shipping take 2 weeks
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Tammy Jackson Tammy Jackson
Purchaser
Don't, just don't. Stopped working without warning after 2 weeks. Spent days trying to reach support, was told via chat someone would get in touch in 24 - 48 hrs. That didn't happen. No one ever answers at the phone number. Them 5 days later i get an email offering me 20$ compensation. The system broke before 30 days and defiantly before the warranty.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Clark Clark
M.
Pure arnaque qui rapporte beaucoup d'argent a cette compagnie, article bon marché brise ou ne fonctionne pas bien, bonne chance pour un retour, si vous insistez elle vous offre un remboursement de 1/4 du prix payer et là si vous refusez elle coupe la communication, alors vous restez prix avec leur scrap.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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