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Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

Reseñas de clientes para Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

16 pulgadas

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Giuseppe Giuseppe
Pizza oven 16 inc
16 pulgadas
I tested the oven as soon as it arrived, and it seems the internal temperature reading is 50 degrees Celsius higher than it should be. Be careful and measure the temperature before cooking, or you'll burn everything.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ken Ken
Timer doesn’t work
16 pulgadas
The timer doesn’t work. Haven’t been able to get a ahold of anyone for product support. It took a bit to figure out how to use the oven by reading online.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Don Watkins Don Watkins
No ON/OFF Switch!!
16 pulgadas
No ON/OFF Switch!!  2
This oven could be 4 or 5 star!! Come on vevor have a little quality control. This oven has no on off switch like the manual book says. The only switch is for the light in the oven. If you use the ovens daily at the same temp like we do you either have to set the temp each day which risks mistakes or unplug them. It’s such a simple thing to have a switch. Seems like typical Chinese random factory work. We have 4 of the single versions of this oven and they have been in daily use for over a year. They are only on when the timer is ticking for 120 mins at a time which was annoying so I bypassed them and wired them directly to the on/off switch after the timers broke. This oven is supposed to be the same but its temp setting is in Fahrenheit where our other ones are in Celsius. I would give this a 4 or 5 star had it showed up with a on/off switch like it is supposed to have. It’s frustrating to have to unplug it each day. Poor quality control for sure!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steven R Haessly Steven R Haessly
Vocational teacher/ process engineer retired
Oven instructions basically give instructions for cutting the oven brick. This should have been done at the factory. Thermostat and temperature gauge are no where close . Then the instruction for return say it must be returned in the original box. You need to cut the box to get it out. Original box should not be required for a return. Mm the price was good
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bastian Bastian
Bien sauf…
Livraison au bout de 10 jours …. Absence de suivi pendant 5 jours… le temps de livraison n’est pas respecté par rapport à la date prévue Pour une 1 ère expérience chez VEVOR j’hésite pour la suite
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Sule Craig-Williams Sule Craig-Williams
Slow Start
I'm keeping an eye on it, out the box it took awhile to heat up. Don't know if it will keep pace once my bar opens up and I'm selling pizzas. At which point it will be too late to return so fingers cross it suprises me. IndianChieftsinIowa on YouTube to see how it's going to be used.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better." For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Luis Luis
Mr
Great oven , pizza parties every week, it would be nice if the temperature goes higher, but for the price can’t complain
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Boštjan Boštjan
A slight disappointment
The oven was delivered really quickly. The price-quality ratio of the oven is so-so. I expected more based on the reviews I saw on YouTube. I have to praise the ease of use and the separate temperature settings for the lower and upper heaters. What I really don't like is the extremely high temperature of the housing on top of the oven (it gets so hot that the temperature exceeds 100 °C - DANGEROUS). I don't know if this is the case with all these ovens or if there is something wrong with mine? I opened the side covers on the oven and what I expected was revealed - practically non-existent thermal insulation (extremely thin and too small in dimensions). I recommend additional thermal insulation as this will reduce heat loss and reduce the risk of burns or even fire!
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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James L. Poznecki James L. Poznecki
Partner
16 pulgadas
We love the oven, but the switches broke after 2 days!! Very cheap. Now we need to unplug and plug it daily
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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ROBERT ROBERT
Mr
Pas convaincu par ce four.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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