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Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

Reseñas de clientes para Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

16 pulgadas

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Boštjan Boštjan
A slight disappointment
The oven was delivered really quickly. The price-quality ratio of the oven is so-so. I expected more based on the reviews I saw on YouTube. I have to praise the ease of use and the separate temperature settings for the lower and upper heaters. What I really don't like is the extremely high temperature of the housing on top of the oven (it gets so hot that the temperature exceeds 100 °C - DANGEROUS). I don't know if this is the case with all these ovens or if there is something wrong with mine? I opened the side covers on the oven and what I expected was revealed - practically non-existent thermal insulation (extremely thin and too small in dimensions). I recommend additional thermal insulation as this will reduce heat loss and reduce the risk of burns or even fire!
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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James L. Poznecki James L. Poznecki
Partner
16 pulgadas
We love the oven, but the switches broke after 2 days!! Very cheap. Now we need to unplug and plug it daily
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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ROBERT ROBERT
Mr
Pas convaincu par ce four.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Giuseppe Mainardi Giuseppe Mainardi
Forno
Peccato che ho dovuto riparare le lampadine dei termostati tutti i collegamenti erano staccati ho dovuto aprire il lato destro per il resto funziona alla grande.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Fabrice JUJU Fabrice JUJU
Four Pizza
Vos différentes videos visibles sur Youtube font toutes état d'une grille de repos pour les pizzas. Votre grille a brillé par son absence dans votre envoi.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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mirian mirian
Bien por ahora
Por ahora bien , creí que no Hace bien las pizzas pero me equivoque solo tenía que cojerle el truco
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Gianluca Gianluca
Delusione
Il forno è arrivato con ammaccature evidenti su alcuni angoli, il servizio clienti risponde varie volte ma alla fine non mi cambiano il prodotto e mi fanno uno sconto di 50 euro sul prezzo finale.delusione.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Salve! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e il servizio clienti, e prendiamo sul serio il tuo feedback. Grazie mille per averci contattato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il tuo problema sia stato risolto tempestivamente. Per ulteriori domande, non esitare a contattarci nuovamente.
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Valette Valette
Facture
Bonjour pouvez vous m'envoyer la facture svp. Voici mon adresse mail. [email protected] Téléphone 0786957071 Cordialement Mr Guilhem Valette
4 personas encontraron esto útil
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Buyer Beware - also - TERRIBLE customer service Buyer Beware - also - TERRIBLE customer service
Buyer Beware - also - TERRIBLE customer service
16 pulgadas
Buyer Beware - also - TERRIBLE customer service 1
I purchased this as an additional oven for a special event, based on the excellent reviews shown here. Upon receipt, the oven does not work properly, the top heating element works but the bottom two do not. Also, the on/off switch does not control the top element, so the only way to turn off the only heating element that works, is to unplug it. Without either of the "bottom" heating elements working, this oven is 100% non functional as a pizza oven. I contacted VEVOR support on Sunday, the day I realized the problem (the event for which I purchased this oven is Friday, initial delivery was two days after ordering, so there was PLENTY of time to get me a new oven in time for my event). Customer service asked me to email (not upload) a video of the problem, which I did immediately. The video was received and confirmed early afternoon on Sunday. I explained how much time is of the essence in this situation and was assured my case would be given priority status and that I'd have a response within 24 to 48 hours. After around 60 hours, I reached back out and was told basically "wait to hear from us". So I did...for another 24 hours...on Wednesday I reached out again, and explained that I really needed a resolution, because I NEED to have an operational oven on Friday...again I was told my case is being prioritized and be patient. It's now 5:30 PM on Thursday and I've still received zero response. At this point, I'm going to have to buy another oven locally in order to be able to host my function tomorrow. This is a 100% failure on Vevor's part...both the product and especially the customer service. I was shipped a non-working item, I provided proof immediately...what's the holdup? What needs to be reviewed? Why is this a "technical issue"? JUST SEND ME A WORKING OVEN!! LAST TIME I'LL ALLOW VEVOR TO SCAM ME...BUYER BEWARE!!!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Catherine Catherine
Mme
16 pulgadas
Tout brûle dans ce four. Divers tests ont été faits et rien ne fonctionne. J'attends toujours un suivi pour connaître le bon fonctionnement.
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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