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Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

Reseñas de clientes para Horno de pizza comercial VEVOR de 16 pulgadas con dos niveles, horno eléctrico de acero inoxidable con piedra y asa, máquina multiusos para pizza de interior, ideal para restaurantes, hogares y pretzels horneados.

16 pulgadas

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M M
Na
16 pulgadas
Garage
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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Luca Luca
dont work
16 pulgadas
Cant seem to get the heat up something wrong
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Martin Nolet Martin Nolet
President
President 1 President 1
Bonjour, À ce jour, je n'ai toujours pas reçu de remboursement ni d'appareil. Merci de me donner un suivi. Martin
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous avons créé un ticket pour vous afin de suivre votre demande. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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IndianChieftainIowa IndianChieftainIowa
Too Many Cons
14 inch
Too Many Cons 1 Too Many Cons 1 Too Many Cons 1 Too Many Cons 1
Purchased received Dec 31st.... Did not work, contacted Vevor and after many, many, many email I was sent out a replacement, which I received on 1/28. Look at the pics, 1st pic the R-side has the hook closure on the door, on the L-side the top does, the bottom does not...so no I will not order this again, who knows how long it will work. Felt not that I should have accepted the refund and purchase elsewhere.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Michael Michael
So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Paul Paul
mr
Total crap!!! Would you believe the feet melted? Both feet on the left hand side have melted. I noticed when I saw the oven was not level on my counter. Thankfully the counter was not damaged. Now normally I give the company a chance to make things right before writing a negative review, but VEVOR customer service has shown a total lack of caring. So VEVOR get your act together and send me replacement feet that won't melt. Not now, but right now. Hell I haven't even used the oven yet. The feet melted during the initial burn in. Let me see. A junk product from a junk company
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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farid farid
nr
not good temperature . not recommended requested to returned offered discounts which is good but i through it i. trash and
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jacob Jacob
Owner
Because it's only 110v, this oven does have enough power to heat both compartments at the same time to above 300 degrees F. I bought the extended warranty as well, which was a complete waste of money because Customer Support is absolutely no help. It takes two days in between every response so my business is left with an oven that doesn't get to temp. & no solutions for a fix or replacement. Do not purchase this product.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Rhonda Green Rhonda Green
Owner
Nice looking oven but it won't keep the right temp. It is set for 500 but goes all the way to 800 or 900 will not work for me and they keep saying they will e mail me but I have only received my complaint in e mail, NO solutions
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Virginia Virginia
ms
the box had blood stains on it and covered over with packing clear tape i ask for a refund i did not want it please send me shipping labe order Number 251025009839185552543l
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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