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Invernadero tipo túnel VEVOR, 2,9 x 1,95 x 1,90 m, tipo túnel, con estructura de acero galvanizado, cubierta de PE blanca, puerta enrollable con cremallera y 6 ventanas para exteriores.

Reseñas de clientes para Invernadero tipo túnel VEVOR, 2,9 x 1,95 x 1,90 m, tipo túnel, con estructura de acero galvanizado, cubierta de PE blanca, puerta enrollable con cremallera y 6 ventanas para exteriores.

10x7x7ft Acero

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David David
None
20×10×7 ft Tubería Galvanizada
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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serre serre
serre de jardin
10x7x7ft Acero
Les tubes métaliques sont vraiment de faible épaisseur sinon pas mal pour le montage et aussi la longueur de la bache serai de 10 cm de plus sur les cotés ce ne serai pas de trop à voir avec le temps pour le reste.
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Jacky Jacky
Moyen
10x7x7ft Acero
Cette serre est très pratique mais ... compliqué d'assembler les arceaux, avec les numéros, et il vaut mieux eêtre deux personnes. Pour avoir acheté la même il y a deux ans, tout s'envole avec un bon coup de vent. Et les tubes plient et cassent très facilement. Cette année nous essayons de dissocier l'ancrage des tubes au sol et l'attache de la toile au sol aussi, en espérant que seule la toile s'envolera !
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Gardener Gardener
Package in poor condition
20×10×7 ft Tubería Galvanizada
Package in poor condition 3
I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Martin Robert Martin
I wanted to like it
10×7×7 ft Tubería Galvanizada
I wanted to like it 3
I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Mei McMurphy Mei McMurphy
Farmer?
15x7x7 ft Acero
Farmer? 3
Would be nice if it came with enough bolts and nuts.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Christopher Christopher
Reinforcements needed
10×7×7 ft Tubería Galvanizada
Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3
I must say before I start, I've always had nothing but great results on all my purchases, though unfortunately my last purchase hasn't followed suit 😢 My, VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green; hasn't even seen out the summer before wearing holes through the cover at each frame end. It's a design fault, reinforcement to these areas are what's needed (easy fix) at the factory I must resolve this issue before the monsoons come. Kind regards from sunny Devon and me.
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kim Kim
eeh
15×7×7 ft Tubería Galvanizada
Honestly, the cover is fragile. I've already had a stick go through it, and the frame- we tried to move the greenhouse the other day, and the frame broke... very disappointing.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marc Marc
Serre à améliorer
20×10×7 ft Tubería Galvanizada
Devrait avoir une sangle d'attache à chaque arches avec les grand vents que nous connaissons c'est la 2 ieme qui s'écrase sur les plants
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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