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Invernadero de túnel VEVOR, 6 x 3 x 2,1 m, portátil, con aros de acero galvanizado, 3 vigas superiores, postes diagonales, 2 puertas con cremallera y 12 ventanas enrollables, color verde

Reseñas de clientes para Invernadero de túnel VEVOR, 6 x 3 x 2,1 m, portátil, con aros de acero galvanizado, 3 vigas superiores, postes diagonales, 2 puertas con cremallera y 12 ventanas enrollables, color verde

20×10×7 ft Tubería Galvanizada

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David David
None
20×10×7 ft Tubería Galvanizada
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jeb Jeb
Light weight
20×10×7 ft Tubería Galvanizada
The cover did not hold up and had tears from the wind, the frame is very light weight . I don’t recommend this greenhouse
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Forrest Pendleton Forrest Pendleton
Good green house but needs upgrades
20×10×7 ft Tubería Galvanizada
The rope ties need to be reinforced as well as the bottom where the corners meet
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Ryan Ryan
Homesteader
20×10×7 ft Tubería Galvanizada
Homesteader 2 Homesteader 2 Homesteader 2
Purchased this a few months ago bought it with the protection plan assuming it would be like any other protection plan. I regret buying the extended protection plan beings they dont cove acts of God and this dang this has the cheapest flimsy metel skeleton that although anchored was allowed to be flattened by merrily wind. I will not be buying there kits again and going back to DIY because at least I know that it'll actually work as it should. I mean I dont know who builds greenhouses that are only rated for indoor use oh wait vevor does. Not gonna say I feel mislead but I feel like yall decided to cut corners where you ready shouldn't have and I feel scammed especially when you have a disclaimer in the box that says the product cant be put in any outdoor conditions other than perfect with zero wind. Which last I knew your not exactly going to get to choose weather. So its a cute kids pretend thing I guess because they definitely didn't build it with longevity in mind.. I just find it messed up that its advertised to be good enough for outdoor use but this is not how one likes to wake up and see the thing holding plants that are providing food for my family. The product lasted a totally of 3 weeks from time it was installed im not saying this product doesn't have potential because the plastic is great but unfortunately the skeleton in which they give with it is a joke
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gustavo Martín Gonzalez Gustavo Martín Gonzalez
Invernadero
20×10×7 ft Tubería Galvanizada
El paquete llego todo menos la tornilleria de montaje.
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
Forrest Pendleton Forrest Pendleton
Mr
20×10×7 ft Tubería Galvanizada
Received damaged cover one whole seem is tearing and coming apart before I even got to put it on and seems like it’s going to take forever to get help
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Miguel angel Miguel angel
Invernadero grande
20×10×7 ft Tubería Galvanizada
Elementos sencillos y montaje facil,hay que fijarlo bien al suelo porque con viento se lo lleva del sitio.Hay que utilizar mas puntos de sujeccion.
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Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
D Miller D Miller
huff puff and blow away
20×10×7 ft Tubería Galvanizada
Was very pleased with the frame, it all went together quickly the cover also went on easy, fit well .. it sat perfect for a week .. the first windy thunder storm that came through two nights ago the cover split open tearing away the ties and blew away .. very disappointing
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Laura Hubka Laura Hubka
Not for Windy areas
20×10×7 ft Tubería Galvanizada
We put this up and reinforced the entire bottom. It made it through a couple of windy storms but when the wind got to over about 20 miles an hour it just basically blew up. We followed all the instructions and did a great job of securing it everywhere that we could. In fact after the first storm we put in some wood supports but that didn't help it. It's a great little greenhouse but don't put it anywhere where you have high wind
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Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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