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Inversor de energía de onda sinusoidal pura VEVOR 3500W DC12V a AC120V inversor LCD

Reseñas de clientes para Inversor de energía de onda sinusoidal pura VEVOR 3500W DC12V a AC120V inversor LCD

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Jesse Stobaugh Jesse Stobaugh
Purchaser
I thought that I was buying a quality inverter. I had it stored safely until needed. After I started using the inverter, it didn't last a year! It's a 3,500w pure sine wave inverter that won't carry 600w at night being powered by 4/ 100Ah lithium ion batteries. Now I'm going to lose a lot of food because of this piece of crap!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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DENNIS DENNIS
Homeowner
2500 W
Homeowner 1 Homeowner 1
To be honest I am very disappointed in Vevor's customer service. I purchased an inverter and it arrived defective. There was a loose screw rattling around inside the unit. I was able to get the screw to show itself through on of the vent slots so I could show your customer service department. The response was terrible. I was actually asked to disassemble this inverter and remove the screw myself. I questioned this request and was asked to "cooperate" with the request. This unit should have been returned and replaced immediately. I'm sure if there is any problem with this inverter there will be no support based on this experience. I will not purchase from or recommend them in the future.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ciprian Avram Ciprian Avram
Foarte dezamagit
Foarte dezamagit 1
La un vonsum de 1300 wati afisat se tot întrerupea si intra in avarie. Am solicitat returul insa Vevor nu a fost de acord. Mi-au oferit niste bani ca sa il duc la un service local sa il repar. Sunt foarte dezamăgit!!!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Amen dikhlam kaj o problemo so tu raportisardan sas reslo prekal e-mail komunikacia. Amen sam lośale so tumaro problemo sas reslo sigo. Te si tumen aver pućhimata, mangas tumen te kontaktirinen amen pale.
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Craig Greene Craig Greene
Broke at the 1 year mark
After only a year it died. VEVOR didn’t help very much so I through it away and told them I’m done. Then after it was already at the dump they offered to return it. Very disappointed in the service and product. Also it went down over $100 after I bought it. Garbage company with garbage tools. Good luck if you buy this.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Andy Andy
Inverter
The prise is good The inverter was faulty in the arrival o i got my money back because the culnt sent mee a new one because it was not in stock🥺
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Bob Bob
Beware of cust service
2500 W
This brand new 2500 watt unit had a little issue with the remote switch. That even with the main switch off the unit would not turn off with the remote. So I created a ticket well over a week ago. Since I am pretty good at electrical I figured it out the issue with the cord itself from unit to remote. I keep updating my ticket but no one from the help team will reply. All I keep getting is a reply to my ticket to be closed and nothing else over and over. All I need is a new 1$ cord sent out . Cust service is not responding. I would buy some where else due to this. Not a happy customer with this purchase even though the product looks good.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Lorena Lorena
No hacen devoluciones
El inversor supongo que será bueno, porque ni lo he probado, me equivoqué al comprarlo y cuando he querido devolverlo no dejan, así que cuidao y mirar bien porque NO hacen devoluciones
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
Zedb Zedb
Onduleur
Commandé. Jamais reçu. J'ai fait une demande de remboursement.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Geoffrey Newlon Geoffrey Newlon
Newlon’s Garage
My Vevor Pure Sine Wave Inverter 5000 Watt for $471.20 never arrived even though the tracking information sent by Vevor said it did. I want my money back. I will not use this company for any future purchases.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Richard McCracken Richard McCracken
Inverter
Never received item. Only got 2 shipping updates both the same. Never received item. Never received the item.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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