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Juego de herramientas mecánicas VEVOR de 308 piezas con entrada de 1/4", 3/8" y 1/2", juego de dados SAE y métricos, llaves, puntas de destornillador, accesorios y estuche para reparación de automóviles.

Reseñas de clientes para Juego de herramientas mecánicas VEVOR de 308 piezas con entrada de 1/4", 3/8" y 1/2", juego de dados SAE y métricos, llaves, puntas de destornillador, accesorios y estuche para reparación de automóviles.

308 Piezas

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77 reseñas
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shamrock_bigboy shamrock_bigboy
Customer Service is the WORST
230 Piezas
Never received it
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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shamrock_bigboy shamrock_bigboy
Customer Service is the worst they only take live chats if they EVER answer
297 Piezas
Never received it
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rescue7043 rescue7043
Box breaks easily
297 Piezas
Tools are great, but the box broke the first time that I opened it. Cheap hollow plastic and the lid broke off.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Glenn M Glenn M
Dismissive of courtesy to customer.
256 Piezas
Never received. Money refunded. No explaination or followup until I received this request for a review of my experience.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Krystal G Krystal G
None
314 Piezas
It's missing one socket ( E7 1/4 inch drive ) Wow ! Typical Chinese crap bottom line - now they'll want to barter not to have a return I experienced before - never again dealing with this company - nope !!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gump Gump
Mechanic
297 Piezas
I'm getting tired of ordering stuff from Vivo. Because every time I order something something something else comes instead of the right thing, it's getting very irritant. You never get the product that you order. Or it comes broken, it's pretty sad.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re truly sorry, there may have been a mix-up with your order, and we understand how disappointing that can be. Rest assured, we’re will work to resolve this in a way that meets your needs. We’ve created a support ticket for your case, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your patience and understanding.
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Anthony P. Anthony P.
Customer
308 Piezas
The tools are really nice and good quality but the carrying case really needs improvements. Unfortunately I'm not able to carry the case by the handle because most of the sockets and some wrenches will not stay in their designated spots and when I open the case up sockets are all over the place and its pretty frustrating having to organize it every time I have to carry it. I really wish they would improve on the design of the carrying case. It's not good.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mike Mike
One wrong socket
308 Piezas
We bought this kit as a travel kit because it was in a slender box that could slide and fit under the back seat. The kit is loaded and has most everything you'd need. The bad thing is they packed double of a socket so I'm missing one and have extra of another. Tried to call or email but never received a response. If they fix that I'd be happy to change it to 5 stars...
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rich Rich
297 piece tool set.
297 Piezas
This tool set is one of a kind. I’m by no means a mechanic but it sure is nice to have all my tools in one place. I didn’t realize how heavy so I won’t be carrying it around. I have to find a good place put it. I really could have used a few less Allen wrenches.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Tom Murphy Tom Murphy
Mr
308 Piezas
Mr 1
Each time you close this toolbox and carry it all the sockets and the small implements inside go everywhere so when you open it again to use it it’s a disaster. You spent five minutes, organizing your tools each time you go to use it.
11 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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