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VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

1x15 L

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Lora Lora
Commercial frozen drink maker
1x15 L
Commercial frozen drink maker 1 Commercial frozen drink maker 1
I’ve had nothing but issues from the beginning with this product, loud, parts breaking and now, won’t spin. Would not recommend
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ash Ash
SLUSH MACHINE 2X15L
2x15 L
SLUSH MACHINE 2X15L 2
It was a great idea but after getting the unit, I immediately had problems. First, it has a like 1.5HP single compressor and a low powered converter. 1 compressor that freezes both tanks. The problem is that that the start up rampage gets stupid high, like 50-60amps for like 3 seconds to jus roll over. This is far beyond the capacity of most wall plugs. My 3800watt generator cant even run it independently with out kicking on the start up. Realizing the problem, I grabbed a SPP6 capacitor to boost the ampage going into start up and it still is not enough. Was thinking about trying an SPP8 but really, this unit is already a big waste of my money and has been continuously fickle at best. WOULDNT RECOMEND TO MY ENEMY.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mike mike
Issues Unresolved
2x15 L
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hi*** Hi***
Poorly made
2x15 L
Not a solid machine the lights stop working after 2 days
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angela Zimmerman Angela Zimmerman
Not happy
2x15 L
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dssam7772001 dssam7772001
Broken machine
1x15 L
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it . I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes ! I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red ! The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gabriela Aguilar Gabriela Aguilar
NO LO COMPREN
3x15 L
NO LO COMPREN  1
La compramos dejo de funcionar y estoy teniendo muchos problemas con ella ya hasta compré un nuevo compresor que no son nada baratos y la máquina funciona un tiempo y después ya no, el servicio al cliente pésimo, te ponen mucha trabas para solucionarlo, la verdad que no recomiendo y jamás volvería a comprar nada aquí
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Jeff Jeff
Poor quality
3x15 L
Poor quality  1 Poor quality  1
Poor quality(not frozen) and when I ask for return product to get fulll refund (even I paid for product protection) they didn’t help it well PS: recommend to use vollarth or Bunn
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jorswar Montalvo Jorswar Montalvo
Owner
3x15 L
Owner 1
It broke in less than four months of use, I have to fix it and wait for the part, it tokes more than two weeks for the part to arrive and instead of sending the part to my location they shipped it to their warehouse, Accused me of lying saying I received it and in the UPS tracking it clearly says it was delivered to their warehouse in Flanders, NJ My location is in the Bronx, NY about 2 or more hours away.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Darshan Patel Darshan Patel
DO NOT WASTE YOUR MONEY
3x15 L
DO NOT WASTE YOUR MONEY 1
DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL . VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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