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VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

1x15 L

Opiniones de los Clientes

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Las reseñas de los clientes, incluidas las calificaciones con estrellas de los productos, ayudan a los clientes a obtener más información sobre el producto y a decidir si es el producto adecuado para ellos.
Nuestra calificación general no es un simple promedio. Priorizamos las reseñas auténticas y confiables, y filtramos los duplicados o el contenido inválido antes de calcular la puntuación final. Esto garantiza que la calificación refleje fielmente las experiencias reales de los clientes.
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William Smith William Smith
Owner
3x15 L
DO NOT BUY. Unit came leaking from 2 of the 3 rear seals. We spent months sending pics trying to get new seals from Vevor. 2 people said they did not make parts then we were told they were sending 2. Waited months, now orut of warranty on a machine we never got to use. Wasted 1200$. Then today they send me a link for a parts kit that has 2 seals for $100, we need 2 kits to try to get this machine working.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Toupet Toupet
Machine a granité vevor
La machine a bien été livrée avec un peu de retard mais malheureusement, elle ne fonctionne pas très bien. Aucun support technique je vous déconseille
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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jerry jerry
not happy
2x15 L
makes slush but will not come out of the machine
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jignesh patel jignesh patel
owner
3x15 L
Faulty machine they send and now they dont want me full replacement or full refund, need right solution so i will talk to legal adviser.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Malik Huda Malik Huda
Owner
2x15 L
Worse thing to use not user Friendly And no good Custmer service
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pin Pin
gm
we never received it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Simon Simon
Empresario
És la segunda vez que ponemos en contacto ,para pedir piezas de maquina mofelo X -150, no hemos recibido nada, las garantías de esta empresa son nefastas , servio atención al cliente pésima. Las máquinas tiene malas calidades y la empresa vevor no responden. És una desonrra para tener que estar suplicando un calidades que no son concedida. Voy a luchar para que conozcan nuestros malos servicios y y exponerlos en todas plataformas d ventas y redes sociales.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Laura Laura
Administrative manager
2x15 L
The machine came in a damaged box, upside down. Therefore the compressor was handled incorrectly and we now have no idea how long it will last. I broached that subject and never got an answer. The customer servise emails are horrible. If you don't answer right away (we do have other things going on) "the case will be closed" even though they never answered the question about the compressor. The lights don't work right they keep flashing. They asked to send video, I'm not here when they are running it and it took me a few days to get the video. I finally sent it and they asked for another video, which again It takes a minute to get it. I received 7 or 8 of the this case will be closed with no helpful solutions. It has been totally frustrating. I was never called by a human being. I do not like the way issues are handled with this company
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amalia Amalia
not happy
2x15 L
can't review anything because I never received it ....not happy with how long it took to get a straight answer as to why I hadn't received the frozen drink maker, it took some time but I got a refund but that is not what I wanted I wanted the product I had ordered and now I don't know if I can trust you again and order another one or not ....I have ordered some other things with you and they got here on time and work well but I really wanted the frozen drink maker
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Shaun Thomas Shaun Thomas
Disappointed
2x15 L
Not for the product per se, the customer service is horrible!
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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