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VEVOR Máquina comercial para bebidas congeladas, 15L x 2, máquina de granizados de doble tanque, acero inoxidable, 120 vasos, para margaritas y batidos, para fiestas en casa, restaurantes, bares

Reseñas de clientes para VEVOR Máquina comercial para bebidas congeladas, 15L x 2, máquina de granizados de doble tanque, acero inoxidable, 120 vasos, para margaritas y batidos, para fiestas en casa, restaurantes, bares

2x15 L

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63 reseñas
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jonathan jonathan
fonctionne bien
2x15 L
fonctionne bien mais sur mes 2 models acheter j'ai une lumiere qui flash
2 personas encontraron esto útil
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Nancy Nancy
The Triple P Owner
2x15 L
Works great right now. But friend has one only a year and his broke so hope that's not the case for us.
1 personas encontraron esto útil
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fountainparkbp fountainparkbp
Don’t buy
2x15 L
It’s bad. Won’t freeze or slush. If slushing and won’t come out.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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jaswinder singh jaswinder singh
I been sending the repair request been few months now reply
2x15 L
This machine is leaking and not freezing
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ash Ash
SLUSH MACHINE 2X15L
2x15 L
SLUSH MACHINE 2X15L 2
It was a great idea but after getting the unit, I immediately had problems. First, it has a like 1.5HP single compressor and a low powered converter. 1 compressor that freezes both tanks. The problem is that that the start up rampage gets stupid high, like 50-60amps for like 3 seconds to jus roll over. This is far beyond the capacity of most wall plugs. My 3800watt generator cant even run it independently with out kicking on the start up. Realizing the problem, I grabbed a SPP6 capacitor to boost the ampage going into start up and it still is not enough. Was thinking about trying an SPP8 but really, this unit is already a big waste of my money and has been continuously fickle at best. WOULDNT RECOMEND TO MY ENEMY.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mike mike
Issues Unresolved
2x15 L
This product was purchased approximately 1 year ago. It stopped working, leaking oil and making loud grinding noises several weeks ago while it was still under warrantee. I have been trying to resolve the issue with Vevor, but they closed the ticket after saying I was unresponsive to a troubleshooting video they supposedly sent. I later found the video in spam but in a format that required me to purchase and download software to see it. I am very disappointed. It does not seem it should be my responsibility to troubleshoot the unit after sending them detailed information about the problem.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Hi*** Hi***
Poorly made
2x15 L
Not a solid machine the lights stop working after 2 days
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angela Zimmerman Angela Zimmerman
Not happy
2x15 L
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jb*** jb***
Horrible equipment and horrible service
2x15 L
Cannot get the machine to freeze past 12 degree. Has never worked since I received it. Sent for help multiple times. No phone - continual back and forth via email every 48-72 hours. Waste of my time and money.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Justin Justin
Mr.
2x15 L
I have had nothing but problems with this machine. The dispensing unit continues to leak to the point the drip tray overflows. The other I believe the back seal is continuously leaking. I have reached out to customer support/tech support on these issues with no resolution. I have been instructed to change and clean the seals with I have done several times. It has been leaking since we got it and has caused an enormous mess since we got it - our floors and cupboards are completely sticky with slushie mix- If we do not empty the drip tray every 1/2 hour with overflows and is a big mess. I have reached out about getting it replace but have not gotten a reposnse.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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