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VEVOR Máquina comercial para bebidas congeladas, 15L x 2, máquina de granizados de doble tanque, acero inoxidable, 120 vasos, para margaritas y batidos, para fiestas en casa, restaurantes, bares

Reseñas de clientes para VEVOR Máquina comercial para bebidas congeladas, 15L x 2, máquina de granizados de doble tanque, acero inoxidable, 120 vasos, para margaritas y batidos, para fiestas en casa, restaurantes, bares

2x15 L

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63 Reseñas
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Stacy Stacy
Owner
2x15 L
Received this product hasn't worked! Contact customer service, said they were going to be in touch and haven't heard from them. Very disappointing.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Raul Correa Raul Correa
Owner
2x15 L
Bought it i had it for about 3 weeks in the box where waiting to open up our new location got it unpacked plugged in it cools but doesn't freeze we double ck everything all the settings
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Beth Beth
Broke after 2 months. Only used maybe 5 times.
2x15 L
Broke after 2 months. Only used maybe 5 times.  2
The handle broke after only a few times using. The machine is only 2 months old. Hard to recommend. Price was good, so i tried it.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Silvia vargas Silvia vargas
Double slushi machine
2x15 L
Double slushi machine 2
I purchase a slushi machine that I tried to use and it didn't work. The machine gave me a hr error message which translate to temperature sensor being broken. Need phone number to send slushi machine back to seller or where it can get fix.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LaToyna  Jones LaToyna Jones
Ownet
2x15 L
The machine works for cold drinks but it does not make slushy i have emailed the company several times I'm waiting on an answer. I would like a full return or a new machine.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Coco Coco
Machine works fine, came all oily and looked used Already
2x15 L
Machine works fine, came all oily and looked used Already  2 Machine works fine, came all oily and looked used Already  2
The machine works pretty fine, although I find that I usually have to set the right side of the machine a bit colder than the left side, to come out with the same consistency. Also the machine came very oily, and I had to wash out the whole machine, for a long time to get rid of the oil. It looked kind of used when it arrived!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jeff Jeff
Zoo Director
2x15 L
Easy to use and was great for just under a year in our concession stand. Broke this weekend. The concession stand is closed and heated during the winter so really only used it for under 6 months. Disappointing but for the price I guess that's what we get.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brandy Shriver Brandy Shriver
Horrible Company
2x15 L
Horrible Company  1
The machine is less than 2 months old and has grease leaking from machine into slushy mix and I cant get anyone to contact me for help. Ive tried email, theres no chat button that works on their site and I googled a phone number to call and it just rings then says no one is available to call and I need to call back later. My machine has been down for over a week now with no help
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Madison Ortega Madison Ortega
Owner
2x15 L
Owner  1
I ordered a slushie machine from VEVOR in March 2026. After placing the order, the FedEx tracking number never updated beyond “Label Created,” and the package was never delivered. I contacted customer support multiple times and opened support tickets. Each time, I was told that the delivery had exceeded the shipment window and that I would be issued a refund. Despite these assurances, several months have passed and I have received neither the slushie machine nor the promised refund. The most frustrating part has been the lack of follow-through. While support acknowledged the issue and agreed that a refund was warranted, the refund was never processed, and I have been unable to get a meaningful resolution. Based on my experience, I would be very cautious about ordering from this company. I paid for a product that never arrived and was promised a refund that I still have not received.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution and a proof to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brad Hull Brad Hull
Sweet Creek & Coffee
2x15 L
Does not work good for smoothies! Very hard to regulate between liquid and frozen. As we've had this to long to return it we will probably just keep it and serve cold drinks through it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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