Reseñas de clientes para VEVOR Máquina comercial para bebidas congeladas, 15L x 2, máquina de granizados de doble tanque, acero inoxidable, 120 vasos, para margaritas y batidos, para fiestas en casa, restaurantes, bares
2x15 L
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Business owner
2x15 L
Could not tell you anything about this unit because it arrived UPSIDE down and has not worked from day 1. I thought Vevor was going to take care of it, however no joy yet. I have sent pics of damage caused during shipping. They can pull delivery pics from Fed Ex which will clearly show an upside down crate. Buyer beware.
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not happy
2x15 L
makes slush but will not come out of the machine
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Owner
2x15 L
Worse thing to use not user Friendly
And no good Custmer service
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Administrative manager
2x15 L
The machine came in a damaged box, upside down. Therefore the compressor was handled incorrectly and we now have no idea how long it will last. I broached that subject and never got an answer. The customer servise emails are horrible. If you don't answer right away (we do have other things going on) "the case will be closed" even though they never answered the question about the compressor. The lights don't work right they keep flashing. They asked to send video, I'm not here when they are running it and it took me a few days to get the video. I finally sent it and they asked for another video, which again It takes a minute to get it. I received 7 or 8 of the this case will be closed with no helpful solutions. It has been totally frustrating. I was never called by a human being. I do not like the way issues are handled with this company
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not happy
2x15 L
can't review anything because I never received it ....not happy with how long it took to get a straight answer as to why I hadn't received the frozen drink maker, it took some time but I got a refund but that is not what I wanted I wanted the product I had ordered and now I don't know if I can trust you again and order another one or not ....I have ordered some other things with you and they got here on time and work well but I really wanted the frozen drink maker
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Disappointed
2x15 L
Not for the product per se, the customer service is horrible!
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Mrs
2x15 L
Honestly, I am so upset with your business as well as your customer service that I will ensure that everyone I know knows never to shop with you guys. You issued me a partial refund and the machine still isn’t working and apparently not able to be fixed and now I’m out $400 and I can’t get a hold of your customer service.
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Stopped working after one month
2x15 L
I waited forever for support even when I bought insurance already. They suggest solution and now leave me hanging when solution does not work. The machine shuts electricity down - Note this doesn’t happen the past month, only because the starter of the machine breaks out of no where
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Vp
2x15 L
Do not purchase this product. Quality of this product is really poor . I it leaks through the dispenser and light installed in the lid malfunction after about a week.Ive even purchased 1 year warranty but If’s hard to get replacement unit . It just becomes your headache
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CEO
2x15 L
Items arrived damaged in a damaged shipping crate. Company refuses to honor warranty. Do not buy.
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