Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.
3x15 L
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28 Reseñas
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Owner
3x15 L
Would NOT Recommend
Very disappointed with this VEVOR slushy machine. The biggest problem is the temperature control keeps resetting itself back to -1.5°C, even after I set it colder. Because of this, the slush gets runny and the machine doesn’t perform the way it should.
I looked into the issue and found other owners on Reddit reporting similar temperature-reset problems, so I don’t appear to be the only one.
The worst part is VEVOR’s customer service. For a machine that costs thousands of dollars, there should be real phone support. Instead, you’re stuck dealing with email and chat, and getting proper help has been extremely frustrating.
I would not buy another VEVOR machine. If you’re considering one for a business, do your research first. I wish I had.
3 personas encontraron esto útil
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Gas station
3x15 L
★☆☆☆☆ Not Happy With This Purchase
I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it.
When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project.
If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither.
I would not purchase this product again or recommend it to others.
0 personas encontraron esto útil
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DO NOT WASTE YOUR MONEY
3x15 L
DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS
I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL
THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL .
VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.
5 personas encontraron esto útil
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Manger
3x15 L
Unless you have money to thru a way don’t buy this peice of scrap one month of use half ass working now 2 of three bowls stop working
And their service department is not with a damn
I’m pissed
2 personas encontraron esto útil
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Slushie machine out of the box with issues.
3x15 L
This machine arrived in good shape. We had high hopes for this machine but out of the box it has an issue with throwing an error code, beeping and shutting off on the 1st 15l tank the other 2 work fine this machine makes 3 different slushie flavors at once but only 2 of them works. I've contacted them about this item and received no help at all.
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Sluhsie not working
3x15 L
The sluhsie makers it’s been a few days since I’ve started using the machine and the temperature doesn’t stay constant and there is als no manual that came with it and I tried to contact vevor but still haven’t had no reply. It didn’t make the slushie in the good consantsiy that it should.
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Purchased: 3*15L
3x15 L
WE did not even get a month out of this machine, temp problems. support team, the WORST I have ever seen, not able to assist, just keeps repeating the same line. Asked for a refund and they have started ignoring the emails, HIGHLY recommend not buying this product or any product from this company.
1 personas encontraron esto útil
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Emily
3x15 L
Vevor customer service makes this whole experience even WORSE but the machine does not hold its temperature
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Owner
3x15 L
Does not work rite do not but it trying to my best to work but I trying for weeks still not working
0 personas encontraron esto útil
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Brand New
3x15 L
WE did not even get a month out of this machine...temp problems...tech support not able to assist..just told us to turn off and turn back on. No one wanted to look at this brand, made out of the country...looks nice but definitely a piss of xxxt. Bought 3 year warranty...will see if they give me the run around and every excuse or my money back. Since ordering and talking with several people, everyone recommends the Bunn brand. I should have done my homework better and have done so since and I am finding this to be the case. Hopefully they will refund my card for my payment.
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