Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.
3x15 L
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180 Reseñas
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Owner
3x15 L
Would NOT Recommend
Very disappointed with this VEVOR slushy machine. The biggest problem is the temperature control keeps resetting itself back to -1.5°C, even after I set it colder. Because of this, the slush gets runny and the machine doesn’t perform the way it should.
I looked into the issue and found other owners on Reddit reporting similar temperature-reset problems, so I don’t appear to be the only one.
The worst part is VEVOR’s customer service. For a machine that costs thousands of dollars, there should be real phone support. Instead, you’re stuck dealing with email and chat, and getting proper help has been extremely frustrating.
I would not buy another VEVOR machine. If you’re considering one for a business, do your research first. I wish I had.
3 personas encontraron esto útil
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Not happy
2x15 L
not the quality I expected. They outside builds ups with ice the product does not freeze well, have to constantly keep watch on product inside
0 personas encontraron esto útil
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Gas station
3x15 L
★☆☆☆☆ Not Happy With This Purchase
I am very disappointed with this purchase. We bought two Vevor slush machines, and one of them stopped working shortly after we started using it.
When we contacted customer support, we expected them to repair the machine or arrange a return. Instead, they just kept sending us videos showing how to troubleshoot and fix it ourselves. We paid for a new machine, not a repair project.
If you're not a handyman or don't have technical experience, I would strongly recommend avoiding this product. The build quality feels cheap, and the after-sales support is very poor. For the money we spent, we expected a reliable product and proper customer service, but we got neither.
I would not purchase this product again or recommend it to others.
0 personas encontraron esto útil
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Boats
1x15 L
Boats are very slow.
Can barely get up on the plane with full charged batteries.
0 personas encontraron esto útil
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NO response from support - ignoring evidence sent
1x15 L
waiting for over a week for service. this machine was faulty from the beginning and these support folks refuse to respond. Instead they send back messages saying they are closing the case.
1 personas encontraron esto útil
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Commercial frozen drink maker
1x15 L
I’ve had nothing but issues from the beginning with this product, loud, parts breaking and now, won’t spin. Would not recommend
1 personas encontraron esto útil
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Horrible equipment and horrible service
2x15 L
Cannot get the machine to freeze past 12 degree. Has never worked since I received it. Sent for help multiple times. No phone - continual back and forth via email every 48-72 hours. Waste of my time and money.
0 personas encontraron esto útil
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Größter Müll
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 personas encontraron esto útil
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Don't work, terrible Service
The machine only worked for 30 minutes. After that, it stopped working altogether.
Vevor's customer service takes forever to respond. Absolutely terrible service, totally unreliable technology. The money you save compared to competitors comes at the cost of frustration over the poor quality.
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Broken machine
1x15 L
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it .
I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes !
I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red !
The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 personas encontraron esto útil
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