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VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.

3x15 L

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184 Reseñas
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jb*** jb***
Horrible equipment and horrible service
2x15 L
Cannot get the machine to freeze past 12 degree. Has never worked since I received it. Sent for help multiple times. No phone - continual back and forth via email every 48-72 hours. Waste of my time and money.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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angelo angelo
Größter Müll
Größter Müll Die eine Seite kühlt kaum runter undicht trotz Dichtung Wechsel also echt größter Müll würde lieber zu ne andere Marke gehen
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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michael michael
Don't work, terrible Service
The machine only worked for 30 minutes. After that, it stopped working altogether. Vevor's customer service takes forever to respond. Absolutely terrible service, totally unreliable technology. The money you save compared to competitors comes at the cost of frustration over the poor quality.
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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dssam7772001 dssam7772001
Broken machine
1x15 L
Did not work the first time I went to use it and wasted product and then had to go get drinks for the party because it wouldn’t freeze so disappointing! Now with customer service they want a video or picture showing the issues I didn’t have my phone on me and certainly wasn’t thinking about taking a picture or video when I’m panicking about why isn’t it working and reading the manual which isn’t very good or helpful very vague information. It also started making weird noises when I was cleaning it out just on the mix mode like they said to do to clean it . I noticed a part floating around in the bottom of the machine which is laying on the condenser as well while I was looking at it and noticed something white sticking out the drip tray holder holes ! I don’t know if something happened with shipping because the box had a warning detector something stating that if red inspect because it’s been damaged some how . … well both were red ! The price was right but if it doesn’t work it’s just wasted money and I don’t have that money to waste . I will update this review when I see how customer service responds after telling them I can’t afford to buy more slushy products just to take a video of it not working and having a part dislodged laying on the condenser makes me uneasy to start it up again .
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Georgeta Georgeta
La máquina de granizado
No estoy conforme con la comprá.porque dejo de funcionar a los dos días y pedí el rembolso pero veo que pasáis de mi le denunciaré empresa
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
Justin Justin
Mr.
2x15 L
I have had nothing but problems with this machine. The dispensing unit continues to leak to the point the drip tray overflows. The other I believe the back seal is continuously leaking. I have reached out to customer support/tech support on these issues with no resolution. I have been instructed to change and clean the seals with I have done several times. It has been leaking since we got it and has caused an enormous mess since we got it - our floors and cupboards are completely sticky with slushie mix- If we do not empty the drip tray every 1/2 hour with overflows and is a big mess. I have reached out about getting it replace but have not gotten a reposnse.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Stacy Stacy
Owner
2x15 L
Received this product hasn't worked! Contact customer service, said they were going to be in touch and haven't heard from them. Very disappointing.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Gianfranco Gianfranco
Gelateria la Venezia
Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3 Gelateria la Venezia  3
Macchina arrivata con compressore storto, sicuramente avrà preso una botta ora attendo servizio Clienti cosa risponde?
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Adolf Lenz Adolf Lenz
Slush
Slush 3 Slush 3 Slush 3 Slush 3
Hallo die Maschine ist beschädigt und war nicht so gut verpackt, man muss was dazwischen klemmen dass Kontakt und Licht geht und der Behälter ist stark verkratzt.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Raul Correa Raul Correa
Owner
2x15 L
Bought it i had it for about 3 weeks in the box where waiting to open up our new location got it unpacked plugged in it cools but doesn't freeze we double ck everything all the settings
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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