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VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con triple tanque de 15 L x 3 pulgadas, de acero inoxidable, para preparar 180 tazas de margaritas, batidos y granizados, ideal para fiestas en casa, restaurantes, cafeterías y bares.

3x15 L

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Jeff Jeff
Zoo Director
2x15 L
Easy to use and was great for just under a year in our concession stand. Broke this weekend. The concession stand is closed and heated during the winter so really only used it for under 6 months. Disappointing but for the price I guess that's what we get.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Reiner Wibowo Reiner Wibowo
Restaurant owner
3x15 L
This machine is incredibly unreliable. In my entire restaurant career, this is one of the worst pieces of equipment I have ever encountered. We bought two of these three-bowl units just a week apart. The first one broke down after only two weeks when a cylinder stopped working. A week later, the brand-new second machine broke down with the exact same issue the right side stopped spinning entirely, and the left side is failing too. This is not a coincidence; it is just a completely low-quality product. To make matters worse, customer service takes forever and is the slowest I've ever dealt with. Instead of honoring a return, they shipped me a replacement motor, sent me a video, and told me to fix it myself! They are giving me a terrible time just trying to get my refund. Save yourself the massive headache, the lost product, and the business downtime. Avoid this machine at all costs!
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Daniel Daniel
Granizadora
La maquina es buena pero la salida de granizada no vale. Salida muy pequeña y se atasca la granizada siempre. La palanca o tirador poca calidad no me gusta. Solo cambiaria eso
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
William Smith William Smith
Owner
3x15 L
DO NOT BUY. Unit came leaking from 2 of the 3 rear seals. We spent months sending pics trying to get new seals from Vevor. 2 people said they did not make parts then we were told they were sending 2. Waited months, now orut of warranty on a machine we never got to use. Wasted 1200$. Then today they send me a link for a parts kit that has 2 seals for $100, we need 2 kits to try to get this machine working.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jignesh patel jignesh patel
owner
3x15 L
Faulty machine they send and now they dont want me full replacement or full refund, need right solution so i will talk to legal adviser.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brandy Shriver Brandy Shriver
Horrible Company
2x15 L
Horrible Company  1
The machine is less than 2 months old and has grease leaking from machine into slushy mix and I cant get anyone to contact me for help. Ive tried email, theres no chat button that works on their site and I googled a phone number to call and it just rings then says no one is available to call and I need to call back later. My machine has been down for over a week now with no help
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Madison Ortega Madison Ortega
Owner
2x15 L
Owner  1
I ordered a slushie machine from VEVOR in March 2026. After placing the order, the FedEx tracking number never updated beyond “Label Created,” and the package was never delivered. I contacted customer support multiple times and opened support tickets. Each time, I was told that the delivery had exceeded the shipment window and that I would be issued a refund. Despite these assurances, several months have passed and I have received neither the slushie machine nor the promised refund. The most frustrating part has been the lack of follow-through. While support acknowledged the issue and agreed that a refund was warranted, the refund was never processed, and I have been unable to get a meaningful resolution. Based on my experience, I would be very cautious about ordering from this company. I paid for a product that never arrived and was promised a refund that I still have not received.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution and a proof to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brad Hull Brad Hull
Sweet Creek & Coffee
2x15 L
Does not work good for smoothies! Very hard to regulate between liquid and frozen. As we've had this to long to return it we will probably just keep it and serve cold drinks through it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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David Fluet David Fluet
CEO
3x15 L
Item was shipped in a damaged crate. Vevor refuses to honor their return policy. DO NOT BUY!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Talwinder kahlon Talwinder kahlon
Owner
3x15 L
The machine did not even work 1 day. I even bought the extra warranty. I am sending them messages on that and I think it’s AI and it cannot understand what I’m talking about. The machine does not hold temperature and keeps on going back to default temperatures and I have not even sold one cold drink out of it and I’ve been messaging to their tech-support back-and-forth for the past week and they won’t send out a tech. They keep on saying we don’t understand. We don’t understand their product zero out of 10. So brought another machine at the same time it was a two head unit and it’s caught on fire. we were there to put it out.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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